Vendor Specialist

About this role:

As a Vendor Specialist, you will support the Vendor Performance & Key Account Management team in the day-to-day operations of Lieferando's vendor logistic partner network across Germany.

Working closely with Vendor Key Account and Success Managers, you will help monitor operational performance, coordinate partner requests, prepare analyses and reports, and ensure smooth execution of operational processes. This role provides an excellent opportunity to gain experience in logistics, vendor management, and operational excellence while working in one of Germany's largest delivery networks.

You will collaborate with multiple internal stakeholders including Operations, Finance, Customer Service, Product & Tech, Sales, and Compliance to support the success of our logistics partners.

These are some of the key ingredients to the role:

Vendor Management Support

Support Vendor Key Account and Success Managers in the daily management of external vendor logistics partners

Coordinate partner requests and ensure timely follow-up

Maintain operational documentation and trackers

Support preparation of business reviews and partner meetings

Performance Monitoring

Monitoring of operational KPI`s

Prepare recurring reports and dashboards

Identify performance deviations and escalate findings where appropriate

Support the implementation of performance improvement initiatives

Operational Coordination

Coordinate operational tasks across internal teams and external partners

Support roll-out of new processes and operational initiatives

Follow up on action items and ensure timely execution

Assist with issue resolution and operational escalations

Reporting & Analysis

Support in preparation of presentations, analyses and meeting materials

Maintain data quality across reporting tools

Support ad hoc analyses to identify operational trends and opportunities

Assist in tracking key departmental KPIs

Cross-Functional Collaboration

Work closely with Operations, Customer Service, Finance, Product & Tech, Sales and Compliance

Ensure effective communication between internal teams and external logistics partners

Support cross-functional projects and continuous improvement initiatives

What will you bring to the table?

Foundational professional experience (internships and working student experience also considered) preferably in areas related to key account management, logistics, vendor management, or operations

Bachelor's degree in Business Administration, Supply Chain, Logistics, Economics or a related field is a plus

Strong analytical skills and interest in working with operational data

Good knowledge of Microsoft Excel or Google Sheets

Excellent organizational skills with high attention to detail

Structured and reliable way of working

Strong communication skills and willingness to learn

Ability to work in a fast-paced and dynamic environment

Team player with a proactive and hands-on mindset

Interest in vendor logistics, operations, e-commerce or marketplace businesses

Fluent in German and English

Our Offer

Like a well-balanced recipe: your skills and our offer are a perfect match! Here is what awaits you with us:

A competitive compensation package that recognizes your performance – complemented by an open feedback culture and regular performance reviews.

A permanent employment contract with hybrid working options: three days a week in our office in Berlin-Kreuzberg and two days working from home – entirely at your convenience.

️‍ ️ Urban Sports Club membership – for your work-life balance and a fresh mind in your day-to-day routine.

️ Additional perks: a monthly travel allowance of €59 and a €90 monthly Lieferando Pay credit to have delicious food delivered straight to your workplace.

Company pension scheme with a 20% employer contribution.

A diverse and inclusive team with colleagues from over 99 nations, as well as the opportunity to become part of our varied communities and ERGs (Employee Resource Groups).

Shared experiences: after-work drinks, regular team events, social engagement initiatives, as well as our summer and/or winter parties.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Lieferando. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our culture or company? Have a look at our career site where you can find people’s stories, blogs, podcasts and more Lieferando and Just Eat Takeaway.com morsels.