People Advisor

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Your Mission:

We're hiring for an exceptional People Advisor who will be be the first point of contact for our UK business, partnering with managers and employees to deliver a high-quality People experience throughout the employee lifecycle.

You'll own the day-to-day delivery of People support across the business, from onboarding and employee relations through to organisational changes, programmes, experience and offboarding. You'll combine operational excellence with practical advice, ensuring our People processes run smoothly, managers are well supported, and employees receive a responsive, consistent experience.

As Teya continues to grow, you'll play an important role in improving how we work, simplifying processes and helping build a high-performing organisation.

Your Responsibilities:

Own the end-to-end employee lifecycle for the UK, ensuring all People processes are delivered accurately, efficiently and with a great employee experience.

Act as the primary People contact for employees and managers, providing practical guidance on policies, processes and day-to-day People matters.

Manage a broad range of employee relations cases, including probation, performance, absence, disciplinary, grievance and flexible working, escalating more complex matters where appropriate.

Prepare employment documentation including contracts, contract changes, probation outcomes, performance documentation, settlement agreements, references and other People correspondence.

Maintain accurate employee records and oversee all changes within HiBob, ensuring a high standard of data integrity and compliance.

Produce People insights and reporting to support business decisions and identify trends across the organisation.

Drive operational excellence by improving processes, maintaining documentation and identifying opportunities to simplify and automate manual work using technology and AI.

Partner closely with People Partners and business leaders to deliver a consistent, commercially minded People service.

Support organisational changes, annual People programmes and wider People initiatives as the business continues to scale.

Lead various initiatives across the employee lifecycle, focusing on delivering an exceptional experience.

Your Story:

2–4 years' experience in a People Advisor, HR Generalist or similar role within a fast-paced environment.

Strong knowledge of UK employment law and confidence managing employee relations cases with support where needed.

Experience supporting the full employee lifecycle, from onboarding through to offboarding.

Excellent organisational skills with the ability to manage multiple priorities and deliver at pace.

High attention to detail and confidence preparing employment documentation and maintaining accurate HR records.

Experience using HRIS platforms such as HiBob or others.

A strong communicator who builds trusted relationships with managers and employees at all levels.

Proactive, solutions-oriented and comfortable working in an environment where priorities change quickly.

Curious about AI and technology, with an interest in using new tools to improve how People teams work.

Ambitious, hands-on and eager to learn and grow in a high growth, fast paced enviornment.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application - we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.