Associate, Budget Operations & Intake Response Analyst

Job ID: 891595

1 - 3 Years

1 Opening

Bengaluru, Kolkata

Role description

Role Summary

The Associate, Budget Operations & Intake Response Analyst is responsible for managing shared intake channels and supporting budget operations across GTM, Marketing, Sales, and Workplace Solutions. This role centralizes inbox management, invoice processing, request and appeal responses, sales commission and target-setting support, and spend reconciliation. The position ensures consistent, transparent, and accurate linkage between approved budgets, financial activity, and reporting, while enabling scalable marketing and operational processes.

This role is critical to connecting intake decisions and financial activity to budget reporting, strengthening operational discipline, and supporting key stakeholders with timely, compliant, and professional execution.

Key Responsibilities

Monitor and manage shared email alias inboxes; triage, respond to, and track inbound requests and appeals.

Draft and send clear, professional communications conveying decisions, next steps, and guidance.

Intake, submit, and track invoices using appropriate tools, ensuring correct cost codes, approvals, and compliance.

Reconcile actual spend to approved budgets; flag discrepancies and follow up with stakeholders as needed.

Support quarterly commission payment processing and sales professional target-setting activities by coordinating inputs, validating data, and ensuring timely execution.

Maintain documentation, trackers, and intake records to support auditability, reporting, and process improvements.

Partner with GTM Operations, Finance, Marketing, Sales Ops, and Workplace Solutions to ensure consistent execution of budget governance processes.

Manage competing priorities in a fast-paced environment while ensuring accuracy, timeliness, and stakeholder satisfaction.

Marketing Modernization Contribution

Enable scalable execution of marketing budget governance through centralized intake and processing.

Improve accuracy, traceability, and transparency of spend by strengthening the connection between intake decisions, actuals, and budget reporting.

Create a trusted point of intake by centralizing inbox ownership, ensuring uniform responses, clearer guidance, and predictable decision-making across stakeholders.

Support operational modernization by standardizing processes, tracking metrics, and enhancing cross-functional collaboration.

Success Measures

Timely and accurate handling of requests, invoices, and appeals.

Improved accuracy of expense coding and budget reconciliation.

Reduced rework and escalations related to intake and spend processing.

Positive feedback from stakeholders on responsiveness, clarity of communications, and collaboration.

Strengthened linkage between intake decisions, actuals, incentives, and budget reporting.

Skills

Qualifications & Experience

1–3 years of experience in operations, finance support, sales ops, marketing ops, or related roles.

Experience with invoice processing, budget tracking, commission/target-setting support, or financial process adherence.

Strong operational discipline, attention to detail, and follow-through skills.

Clear and professional written communication skills and comfort working across multiple stakeholders.

Comfort managing competing priorities in a fast-paced, cross-functional environment.

Bachelor’s degree in business, finance, operations, or related field, or equivalent experience.

About Grant Thornton INDUS

‘Grant Thornton INDUS’ comprises GT U.S. Shared Services Center India Pvt Ltd and Grant Thornton U.S. Knowledge and Capability Center India Pvt Ltd. Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd. Established in 2012, Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax, Audit, Advisory, and other operational functions. What sets us apart isn’t just what we do – it’s how we do it. We support and enable the firm’s purpose of making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. Our professionals are well integrated to seamlessly support the U.S. engagement teams, help increase Grant Thornton’s access to a wide talent pool, and improve operational efficiencies. Empowered people, bold leadership, and distinctive client service are imbibed in the culture at Grant Thornton INDUS. We are a transparent, competitive, and excellence-driven firm that offers an opportunity to be part of something significant. In addition, professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in. Grant Thornton INDUS has its offices in two locations in India – Bengaluru and Kolkata