CORPORATE SALES EXECUTIVE

What you'll bring to the team

Corporate Sales Executive

Location: Alton Towers Resort, Staffordshire

Department: Corporate Sales & Events

At Alton Towers Resort, we don't just create unforgettable days out, we deliver exceptional conferences, meetings, corporate events and celebrations that leave a lasting impression.

We're looking for a passionate and commercially driven Corporate Sales Executive to join our Corporate Sales & Events team. If you're a confident communicator who thrives on building relationships, delivering outstanding customer service and converting enquiries into successful events, we'd love to hear from you.

What you'll be doing

As a Corporate Sales Executive, you'll be responsible for managing enquiries from both corporate clients and event agencies, guiding customers through every stage of the sales journey - from initial enquiry through to confirmed booking.

Your responsibilities will include:

Responding promptly to corporate and agency enquiries, checking availability and creating provisional bookings.

Producing tailored proposals that meet clients' objectives and exceed expectations.

Conducting engaging showrounds across our Hotels, Conference Centre, Theme Park and Waterpark.

Building strong relationships with clients through telephone, email and face-to-face meetings.

Working closely with third-party suppliers to enhance event proposals where appropriate.

Negotiating rates while protecting revenue and identifying opportunities to maximise sales.

Upselling products and services to enhance the client experience and increase event value.

Proactively following up enquiries and provisional bookings to maximise conversion rates.

Working collaboratively with operational teams to ensure every event is delivered seamlessly.

Maintaining excellent product knowledge across all Alton Towers Resort venues and experiences.

If you're passionate about sales, love building relationships and want to play a key role in delivering extraordinary events, we'd love to hear from you.

Apply today and help create unforgettable experiences at Alton Towers Resort.

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Qualifications & Experience

What we're looking for

We're looking for someone who is:

A confident communicator with excellent interpersonal skills.

Passionate about delivering exceptional customer service.

Commercially aware with a proactive sales mindset.

Highly organised with excellent attention to detail.

Comfortable managing multiple priorities in a fast-paced environment.

Experienced in building relationships with both new and existing clients.

Enthusiastic, motivated and driven to achieve sales targets.

A collaborative team player who reflects our fun and friendly culture.

Previous experience within sales, hospitality, conferences, events or account management would be advantageous, although we're equally interested in individuals with the right attitude, energy and customer-focused approach.

Benefits

‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!

Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a year’s service

28 days holiday (including bank holidays)

Private pension scheme

40% discount online off LEGO

25% discount in our on-site retail shops and restaurants

Ongoing training and development opportunities

Plus, many more…

Pay Range

Compensation between GBP £28,000.00/Hr.-GBP £28,000.00/Hr.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.