Store Manager

Overview:

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Qualifications:

Demonstrated leadership ability with at least 5 years of experience in a customer-facing sales setting

Confident and comfortable engaging customers to deliver an elevated experience

Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products

Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment

Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis

High level of ethics, values, integrity, and trust

Flexible availability – including nights, weekends, and holidays

Responsibilities:

Coaching and motivating your team to inspire top performance and an exceptional customer experience

Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations

Execute plans to drive key performance indicators to maximize profitability

Enhance brand loyalty by empowering team to create a natural and personable experience for customers

Act as a partner between customers, sales associates, store leadership and corporate business partners

Maintains a high level of customer focus and leads by example with clear and engaging communication

Ensures visual directives and standards are maintained

Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Benefits:

28 days holiday – plus an extra day per year for the first 5 years!

Associate discount of between 30 – 50%

Employee Assistance Program – Retail Trust

WellHub App: Employee wellbeing, discounted gym rates, health apps

Company Sick Pay scheme

Head Office Internships

Striper Ambassador Programme

Development Opportunities

Address: Unit 1,10-15 Princess St City: Edinburgh Postal Code: EH2-2AN