Manager, Clearing Operations
About the role
Where Ambition Meets Innovation
At LPL’s Global Capability Center, you'll find a collaborative culture where your voice matters, integrity guides every decision, and technology fuels progress. Your skills, talents, and ideas will redefine what's possible. LPL's success reflects its exceptional employees, who together pursue one noble purpose: empowering financial advisors to deliver personalized advice for all who need it. We’re proud to be expanding and reaching new heights in Hyderabad.
Join us as we create something extraordinary together.
Job Overview
The Operations Manager oversees brokerage functions across one or multiple teams. These operations teams support accurate movement, reporting, and management of client assets. This position leads a team responsible for Clearing operations and/or client facing operations. The manager plays a key role in driving operational excellence, ensuring regulatory compliance, and identifying performance trends to enhance efficiency and service quality.
In addition to daily operations oversight, this role focuses on people management, project execution, and cross-functional coordination. The manager supervises a team of 15-20, providing coaching and fostering professional development in a fast-paced, deadline-driven environment. The role partners closely with onshore teams to ensure consistent execution, knowledge transfer, and alignment of processes. Success in this role requires strong leadership, decisive decision making, and a commitment to collaboration.
Key Responsibilities
Team Leadership: Hire and manage a team, providing direction, coaching, feedback, and development opportunities to drive performance and engagement
Structure: Ensure adherence to Lean Management practices, including daily huddles, standard work, and continuous improvement routines
Risk & Controls: Establish and maintain quality assurance standards, controls, and procedures to ensure accuracy, compliance, and operational excellence
Global Partnership: Partner with onshore teams to support work transition, ongoing execution, and process alignment
Operational Oversight: Manage daily work queues and oversee operational performance, analyze trends, and lead root cause problem-solving to reduce errors.
Compliance: Ensure compliance with regulatory requirements, manage risk through controls and reconciliations, and support internal/external audits
What are we looking for?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Required Qualifications
5+ years of financial services operations experience, with exposure to clearing operations and client facing operations.
People management experience, including leading teams in high-volume, deadline-driven environments, and working across teams
Operational risk management background, including identifying, assessing, and mitigating risks across processes
FINRA Series 99 license required, or the ability to obtain the license within 120 days of start date
Preferences:
Experience working in global or offshore/onshore operating models
Familiarity with Lean or process improvement methodologies
Exposure to regulatory audits and control environments within financial services
Core Competencies
Leadership and team development, with the ability to coach and motivate high-performing teams
Good analytical and problem-solving capabilities with a continuous improvement mindset
Effective communication and stakeholder engagement across all organizational levels
Adaptability and resilience in dynamic, evolving environments
Good attention to detail and commitment to accuracy and quality
Working Conditions
Candidates should be flexible to work across shifts, including U.S. business hours, based on business requirements
LPL Global Business Services, LLP - PRIVACY POLICY
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