Senior Client Advisor

Position

While titles may vary, the essence of leadership at Louis Vuitton is constant: influence, ownership, and an unyielding pursuit of excellence. We are looking for professionals, such as Store Managers or Cluster Managers in premium or high-scale retail, who are ready to elevate our standards. Your expertise in guiding teams and fostering exceptional client experiences is what truly matters. We seek individuals with a strong potential for advancement, an eagerness for further development, and a desire to build a lasting legacy within our Maison.

Job responsibilities

Elevate the client experience, exceeding expectations and building lasting relationships.

Become a brand ambassador, inspiring passion for Louis Vuitton within the team and with clients.

Drive sales and profitability through strategic clienteling and operational excellence.

Mentor and coach junior team members, fostering a positive and supportive environment.

Profile

We are seeking a highly driven Senior Client Advisor to bridge the gap between our Client Advisors and Management team. This elevated role suits someone with a strong leadership mindset who thrives in a fast-paced, dynamic environment. You will play a key part in shaping the client journey, driving commercial performance and mentoring the team. Beyond sales, you’ll build lasting client relationships, contribute to store strategy and bring operational excellence to every interaction.

Leadership DNA : Proven experience mentoring and coaching team members, demonstrating leadership qualities.

Business Acumen : A deep understanding of business KPIs, with the ability to drive sales and profitability.

Clienteling Obsession : A passion for building relationships with VIP clients, hosting exclusive appointments, and representing the brand at the highest level.

Operational Expertise : Strong knowledge of retail operations and procedures.

Exceptional Communication : Impeccable communication and interpersonal skills, with the ability to manage escalations professionally.

Proactive & Agile : A proactive mindset, with the ability to quickly learn and adapt to new challenges.

Ideally, you have:

Leadership experience in a high-touch service environment.

A proven track record of exceeding sales targets and building strong client relationships.

A love for coaching others and progressing your leadership journey.

LOUIS VUITTON

MAISON

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.