Waste Operations Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Shift Pattern: Monday to Friday 07:00 - 16.00

As the Waste Operations Manager, you will manage the operational services, ensuring exceptional service levels are maintained and customer needs are met. The Operations Manager will implement, guide and control operational safety, performance, quality and cost effectiveness in line with company policy and procedures and ensure the cost-effective management of the services on the contract, including waste collections Hazardous/Non-Hazardous, road sweeping, tanker works and ancillary services whilst operating in line with compliance, legislation requirements and customer satisfaction levels.

Carry out site inspections and waste quality audits to ensure standards are being maintained within the waste yards across the client sites. Assist the client with internal/External environmental ISO14001/45001 H&S audits. Act as the subject matter expert to educate and guide key stakeholders on waste topics and requests.

Ensure the teams fully utilise the capacity of all waste provisions/containers, manage the collections from site in a timely manner and control unnecessary expenditure. Manage the waste operational performance of the contract and the adherence of KPIs to ensure financial penalties are not applied

Responsibility for management, development and discipline of waste supervisors and operatives across all sites. Support contract management team where required to ensure staff achieve required results.

Management of waste contractors in line with SLAs and KPIs to ensure smooth removal of waste from site, completing the clients internal waste removal documentation and collating relevant documentation to support reporting, validation financial management and invoicing requirements.

Carry out any other reasonable tasks as requested by the Account Director to support the contract.

Work with Account Administrator to deliver monthly report on time and ensure reporting is accurate.

Ensure customer communication is clearly supported with analysis and data that can drive effective decision making at a rapid pace.

Experience required:

Ability to present information clearly and concisely to clients/senior management. - Essential

Extensive knowledge of the waste Hierarchy, circular economy and zero waste principles. - Essential

Waste Supplier & Duty of Care management. – Essential

Good knowledge of the waste code of practise, hazardous waste regulations, waste framework directive and environmental protection act. - Essential

Extensive experience in waste management operations & current waste practises - Essential

Hazardous waste minimum of 3 years. - Essential

ADR awareness trained. - Essential

Lithium-Ion battery awareness (Vehicle/Equipment) - Desirable

Project co-ordination/management. – Desirable

Understanding of the 17 x sustainability development goals – Desirable

Knowledge of ISO14001 and experience of audit requirements - Desirable

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.