Senior Business Analyst
Skills
About the role
Job Summary
Lead business analysis efforts to define detailed functional specifications and optimize digital transaction banking channels across Singapore, Malaysia, and Hong Kong. Drive requirements elicitation, process documentation, impact assessment, and risk management to support agile product development.
Responsibilities
Analyze and elicit business requirements to create detailed functional specifications aligned with business needs
Document and model “to-be” business and operational processes based on agreed requirements and function points
Perform impact assessments and estimations to evaluate changes and project scope
Monitor and manage risks and issues related to requirements and scope creep to ensure project delivery
Capture, analyze, and elaborate user stories in JIRA to support agile product development cycles
Apply knowledge of payment systems and regulatory environments in Singapore, Malaysia, and Hong Kong to inform solution design
Utilize understanding of technology trends to advise on digital channel strategies for transaction banking
Demonstrate resourcefulness, self-motivation, and proactivity in fast-paced environments to meet project goals
Required competencies and certifications
Experience in Business Analysis with 8–10 years of relevant work
Minimum 5 years’ experience in Digital Channels and transaction banking
Detailed knowledge of payment systems and regulatory requirements in Singapore, Malaysia, and Hong Kong
Preferred competencies and qualifications
Agile product development experience
Understanding of technology trends related to digital banking channels
Familiarity with JIRA for requirements management
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