Commercial Manager

At DoubleTree by Hilton Hobart, we believe in creating memorable experiences through genuine hospitality, exceptional service and strong commercial performance. As Commercial Manager , you will be a key member of the hotel leadership team, responsible for driving revenue growth, market share and profitability across Rooms, Meetings & Events, and Food & Beverage.

Working closely with the Hotel Manager, Revenue Management, Sales and Operations teams, you will develop and execute commercial strategies that maximise performance while delivering outstanding guest experiences. This role combines strategic planning with hands-on leadership, requiring a commercially astute professional who can build high-performing teams, strengthen client relationships and identify new business opportunities.

What will I be doing?

Lead and inspire the Commercial team, fostering a high-performance culture aligned with Hilton's values and service standards.

Develop and execute sales, revenue and commercial strategies that drive market share, profitability and long-term business growth.

Achieve and exceed annual revenue targets across corporate, leisure, MICE, rooms and catering segments.

Partner closely with Revenue Management to optimise pricing, occupancy and yield performance, including achievement of RGI targets.

Build and maintain strong relationships with key clients, industry partners and stakeholders, while actively pursuing new business opportunities.

Conduct regular market analysis, competitive benchmarking and customer research to identify opportunities and respond to market trends.

Develop and manage targeted account plans, ensuring effective prospecting, conversion and retention strategies.

Lead weekly sales meetings, monitor team performance and provide coaching, development and succession planning for team members.

Deliver accurate forecasting, budgeting and month-end reporting on commercial performance.

Collaborate with Marketing to create impactful sales campaigns, promotions and partnership opportunities.

Act as an active member of the hotel leadership team, contributing to strategic initiatives, operational excellence and business planning.

Champion workplace health, safety, sustainability and Hilton's commitment to creating rewarding experiences for guests, team members and the local community.

Proven experience in a senior Sales, Commercial, Revenue or Business Development leadership role within the hotel, hospitality or tourism industry.

Demonstrated success in driving revenue growth, market share and profitability across multiple business segments.

Strong commercial acumen with experience in revenue management, sales strategy, forecasting and budgeting.

Exceptional leadership skills with the ability to coach, develop and motivate high-performing teams.

Strong relationship-building, negotiation and stakeholder management capabilities.

Experience managing corporate, leisure, MICE and group business segments.

Excellent analytical and problem-solving skills, with the ability to make informed business decisions using data and market insights.

Highly organised with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Outstanding communication, presentation and influencing skills.

Proficiency in CRM, sales and hotel management systems; experience with Delphi and Hilton systems is advantageous.

Sound understanding of workplace health and safety obligations and best practices.

Tertiary qualifications in Business, Hospitality Management, Sales, Marketing or a related discipline are preferred.

A passion for hospitality and a commitment to delivering exceptional guest and customer experiences.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future

Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)

Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay - we’re a great place to work.