Store Manager - Hornsby
About the role
Role Overview
As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.
What You’ll Do
Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
Drive performance across the customer experience, store sales, and store presentation
Create a team culture grounded in trust, fun, and our values
Lead day-to-day operations including rostering, stock management and visual merchandising
Coach, develop, and grow your team through clear communication and meaningful feedback
Bring our brand, products and values to life in-store - every day
About You
A confident and values-led leader with proven experience in retail management
Committed to creating a high-performing, high-trust team environment
Motivated by meaningful connection and customer experience - not just transactions
Calm, focused and ready to solve challenges with clarity and care
Organised, outcomes-driven, and energised by the fast pace of retail
What You’ll Love
A generous team member discount across our full range of fragrance, décor and gifting
Monthly store bonus program and performance-based incentives
Recognition that feels real with shoutouts, milestones, and meaningful celebration
Access to our Employee Assistance Program (EAP) for you and your immediate family
Support to grow with leadership development, coaching and progression opportunities
Find your moment with dusk
This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.
If you’re ready to take the next step in your leadership journey, we’d love to meet you.
Questions about this role
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