Mail Handler - Limited 1 year contract

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

Your Role

Efficiently sort and distribute incoming mail to various departments and individuals within the bank. Ensure timely processing of outgoing mail, adhering to postal regulations and bank policies.

Receive, log, and distribute packages and deliveries to appropriate recipients.Exercise care in handling sensitive or confidential parcels.

Maintain an organized and secure mailroom. Implement systems for tracking incoming and outgoing correspondence and deliveries.

Accurately record mail and package movement, ensuring traceability. Update mail handling logs and databases to reflect real-time information.

Liaise with courier services for the dispatch and receipt of urgent deliveries. Negotiate timelines and ensure adherence to service level agreements.

Provide support to various bank departments in dispatching and receiving important documents, ensuring they are handled with confidentiality and urgency.

Operate and maintain mailroom equipment, such as postage machines, envelope openers, and scanning devices. Troubleshoot minor issues and coordinate with vendors for maintenance.

Adhere to bank policies and postal regulations in all mail handling activities.Participate in the implementation of security protocols for the handling of sensitive information.

Manage supplies inventory for the mailroom, including postage, packaging materials, and stationery. Place orders and verify deliveries to ensure the smooth operation of mail services.

Compile and submit regular reports on mailroom operations, highlighting volumes, service issues, and suggestions for improvement.

We'd love to see

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

Completed Apprenticeship or Undergraduate Studies in related field preferred.

1-2 years of experience as mail handler, office manager or equivalent position.

Good knowledge in English, German language skills at B2.

Open and enjoys working in a fast-paced and multicultural environment

High attention to detail

Positive Mindset and Can-do attitude

Capable of collaborating with both technical and business staff

Benefits

Home office budget.

Learning & development budget of €1000 per year and a transparent growth framework to support your career goals.

Competitive salary and a variable remuneration program.

Monthly meal allowance.

Deutschland ticket subsidy.

28 vacation days, increasing by 2 days after 2 years and 3 days after 3 years with Solaris.

Opportunity to work abroad for up to 12 weeks per year.

While job ads usually paint an ideal picture of a candidate, studies show that most applicants meet an average of 60% of the criteria. Unfortunately, many promising candidates tend to apply only if they meet all the criteria. So if you think you have what it takes, but don't necessarily meet every single item in the job description, please contact us anyway. We'd love to talk with you and find out if you might be a good fit for us.

If your application is successful, you will be required to complete pre-employment background checks through our screening provider Zinc. These include, but not limited to identity verification, educational records, references, a criminal record check, etc. The processing is based on Art. 6(1)(c) GDPR. Please see below Privacy Information for Job Applicants for details, including recipients, retention, and your rights.

Information on data processing:

DE: https://www.solarisgroup.com/gdpr_notice_de

EN: https://www.solarisgroup.com/gdpr_notice_en