Strategic Account Manager

Your team’s dynamic:

Are you looking to be part of a company where you will be at the helm of your own career? At Genetec you will be encouraged to ask questions, share your ideas and to be independent. We believe that everyone’s voice deserves to be heard, and we want you to learn and to grow within your role to maximize your potential. Our family, of over 2000 people globally, is made up of diverse individuals who are passionate about technology and are quick to try new ideas, even if it means risking failure.

Your day at a glance:

Develop the Account’s business, its various stakeholders, their product selection, budgeting and purchase decision-making processes, cross-selling, upselling, and implement account growth strategies

Develop and implement business and marketing plans within the identified account to define business objectives, goals, and programs

Advance our Product Marketing, training, and R&D groups to ensure that the strategic account’s requirements are understood and considered as part of new product planning and mature the Product Marketing Management & Marketing Communications teams to develop tailored sales tools and related presentations for the Regional Sales Manager and other teams as needed

Become proficient in positioning the capabilities of Genetec relative to high-value potential end user needs

Position, promote, and identify strategies around the SC SaaS product line for named accounts as well as additional accounts

Provide product demonstrations and commercial training to account stakeholders

Uncover customer needs, identify opportunities for cross- and upselling, assist in response to RFx, and assist in preparation of quotes and proposals

Keep Genetec sales management abreast of account activity, trends and opportunities through existing company communications options

Engage with the Commercial Team to develop account strategies, coverage, and follow-up

Closely manage forecasts and achieve quotas

Monitor and report satisfaction levels

Update and maintain data in CRM or other applications

Acquire, maintain and report accurate and detailed knowledge of product, market and competition

Assist Genetec Sales team with development, preparation and delivery of regularly scheduled sales performance reviews in accordance with the Genetec Channel Partner Program; includes data analysis, performance against goals, product sales targets, etc.

What makes you a great fit:

College degree or equivalent experience

10+ years of high-tech sales experience, including national/strategic account management

Excellent communication skills; able to articulate clearly and effectively in person, over the phone and in writing; strong presentation skills

Excellent interpersonal and problem-solving skills; ability to work with a minimum of direction and supervision to be able to translate broad directives into useful tactics and meaningful activities

Understanding of large-company business practices; ability to influence and leverage company management and key contributors to achieve growth goals

Ability to influence and gain consensus among multiple stakeholders in group purchase situations

Ability to work cross-functionally and build relationships with core stakeholders

Working knowledge and proficiency in Microsoft Word, Excel and PowerPoint

Acumen for understanding complex technology systems

Proven sales achievement/track record

Open to travel up to 50% of the time anywhere within California

An asset if you have:

Security industry background

IT and/or IP Security industry background

Let’s talk perks!

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

We know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!

Thank you for your application, but please note that only selected candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.