Operations Manager - Chilled and Frozen

Woolworths Group Limited

Heathwood, AUonsitePosted Jun 16, 2026
Posting intelligenceActively listedReposted 8×, possible evergreen/ghost posting

At a glance

Highlights

  • Team discounts across Woolworths brands
  • Wellbeing programs with Sonder app
  • Flexible approach to work
  • Endless career possibilities in large group

Why this role might suit you

Manager role leading chilled/frozen DC operations at a major Australian supply chain network, with team development, process improvement, and safety ownership in a large retail group.

Skills

six-sigmalean-processingdata-analyticsrisk-management

About the role

Exciting time to be joining our Supply Chain team

Build and mentor a high performing team of leaders

Heathwood Location

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team is an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We’re delivering to more than 3,000 retail stores every day stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you’ll do

Manage the operation to ensure delivery in full, on time and error free and providing leadership to the operation.

Ensure optimal DC operational performance across the key pillars of safety, service, people and value

Develop and implement processes and strategies to achieve operational excellence, with a focus on safety, quality and efficiency.

Continuously improve our supply chain processes and performance, leveraging data and analytics to drive insights and inform decision-making.

Build and develop a high-performing operations team, providing coaching and development opportunities to support their growth and success.

Ensure consistent practices exist within the DC and across the Primary Connect network

What you’ll bring

Background in operational leadership within FMCG, distribution, retail or large-scale people management

A track record of leading and implementing change initiatives.

Strong financial and business sense with the ability to manage complex operations effectively.

Knowledge of Six Sigma or lean processing principles

Proven track record of delivering operational excellence in complex and matrixed organisation

Deep understanding of safety protocols and risk management, with a commitment to ensuring that safety is embedded in all aspects of operations.

What you’ll experience:

An attractive remuneration package

Team discounts across our range of Woolworths Group brands

A global business with endless career possibilities

A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

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Endless possibilities with Woolworths Group

We’re a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’

Here you’ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes

Questions about this role

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