Digital Merchandising Specialist

Imagine what you could do here! The people here at Apple don’t just create products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

The Digital Merchandising Specialist will execute the regional digital merchandising strategy across the EMEIA Apple Store Online and Apple Store App, directly shaping how customers discover and shop Apple's products.

Success in this role requires sharp attention to detail, efficiency, and organisation in a fast-paced environment, backed by prior experience in digital merchandising or digital marketing.

The role sits at the heart of a highly collaborative network, working closely with both local and worldwide Apple partners.

Description

The Digital Merchandising Specialist will play a critical role in executing the regional digital merchandising strategy for the EMEIA Apple Store Online and Apple Store App.

The right candidate must demonstrate the ability to deliver a high level of attention to detail, efficiency and organisation in a fast paced environment. They must have previous experience in either digital merchandising or digital marketing role.

This role is highly collaborative within the local Apple teams and with our US based partners.","responsibilities":"This role will be responsible for;

Campaign delivery: Lead delivery of WW and locally originated campaigns, including creation of marketing and merchandising briefs, managing production team relationships and deliverables, validating content, and analysing performance.

EMEIA merchandising: Provide merchandising support for priority EMEIA markets, including content localisation, market-specific commercial and brand activity, and messaging/content optimisation - partnering with Online Store country managers to ensure locally relevant, commercially effective execution.

Performance insights: Maintain regular merchandising performance reporting and analysis across campaigns and owned markets to identify commercial and experiential opportunities or challenges, and partner with Analytics, Product Management, and Contact Centres to turn shopping trends and insights into recommendations that optimise the customer experience.

Partnerships & efficiency: Maintain close partnerships with Marketing, Product Marketing, Content Management/Production, and Commercial Programs to deliver the above, while driving organisational efficiency and continuous improvement by leveraging AI to optimise workflows, tools, and data analysis.

Occasional domestic or international travel may be required.

Regular meetings with counterparts in US, JAPAC, GC during overlapping business hours.

Preferred Qualifications

High attention to detail

Obsesses over customer experience

Demonstrates integrity and installs trust in

Experience building and maintaining internal and cross functional partnerships

Demonstrated ability to achieve tactical goals in an innovative and fast-paced environment

Managing complexity and conflicting priorities

Ability to think and react in a high-energy, fast-paced environment

Proven superior verbal and written communications skills

Proven analytical and numerical proficiency

Solid track record to present and influence across multiple teams and senior leadership

Ability to utilise AI tools

Demonstrates Apple’s values of inclusion and diversity.

Minimum Qualifications

5+ years in a Digital Merchandising or Digital Marketing role

Fluent in English

BA/BS degree a plus (not a requirement)