Business Insurance Position - State Farm Agent Team Member

Benefits:

Paid time off

Training & development

Company parties

Competitive salary

We are looking for a driven, organized, and relationship-focused Commercial Insurance Sales & Service Representative to join our growing insurance agency.

This position is designed for someone who enjoys building relationships with business owners, managing complex accounts, and identifying opportunities to grow an established commercial insurance book.

Position Overview

This role will be approximately 80% focused on commercial lines and 20% focused on P&C opportunities and agency growth initiatives.

The Commercial Sales & Service Representative will be responsible for helping manage and grow our commercial book of business, with a significant focus on commercial property accounts, apartment and rental property portfolios, and small business insurance.

This is a hands-on position combining commercial insurance sales, account management, customer service, and proactive relationship development.

Key Responsibilities

Manage and service an assigned book of commercial insurance customers

Develop a strong understanding of commercial property risks and insurance coverage needs

Work closely with commercial property owners, investors, landlords, and small business owners

Review existing commercial accounts to identify coverage gaps and additional insurance opportunities

Conduct proactive policy and account reviews

Quote and write new commercial insurance business

Assist customers with policy changes, coverage questions, renewals, and underwriting requirements

Gather applications, property information, loss history, and other documentation needed for underwriting

Manage renewal questionnaires and proactively follow up on required information

Build strong, long-term relationships with commercial customers

Identify cross-selling opportunities within existing commercial accounts

Generate referrals and develop new commercial insurance relationships

Maintain accurate documentation and follow-up on outstanding customer and underwriting items

Assist with P&C conversations and agency growth initiatives approximately 20% of the time

Work closely with agency leadership to achieve commercial production and retention goals

What We're Looking For

The ideal candidate is someone who is proactive, confident, detail-oriented, and comfortable managing multiple priorities.

You may be a great fit if you:

Enjoy working directly with business owners and property investors

Are comfortable having sales and coverage conversations

Have strong follow-up and organizational skills

Take ownership of customer accounts and outstanding tasks

Can balance customer service with identifying sales opportunities

Are willing to learn complex commercial insurance coverages

Enjoy building professional relationships and networking

Are motivated by measurable goals and production expectations

Communicate professionally by phone, email, and in person

Preferred Qualifications

Property & Casualty insurance license preferred

Previous insurance experience strongly preferred

Commercial insurance experience is a plus

Strong written and verbal communication skills

Ability to manage a high-volume workload and prioritize time-sensitive items