Project Manager

Objective

The Project Manager will define, scope, initiate, and manage large departmental projects with moderate to high risk while supporting business and program management staff.

Key Responsibilities

Define, document, and execute high-risk, complex, and high-visibility projects through all phases of the project lifecycle.

Define, scope, initiate, and manage large, complex, business-critical projects while supporting business and program management staff.

Lead the definition, delivery, and deployment phases of the project process.

Initiate and manage multiple large projects simultaneously across multiple locations with multiple dependencies.

Manage projects using established project management methodologies to ensure delivery on time, within budget, and to quality expectations.

Determine project methodology and define project scope and objectives.

Agree on project scope and constraints to establish realistic cost, timeline, and resource estimates.

Identify, assess, and manage project risks throughout the project lifecycle.

Ensure project deliverables are fit for purpose and meet business requirements.

Produce and maintain all standard project documentation, including:

Project plans

Work plans

Schedules

Project estimates

Conversion schedules

Resource plans

Status reports

Manage IT infrastructure and IT Service Management-related projects, ensuring alignment with business and operational objectives.

Collaborate with technical and operational teams to support:

Service reliability

Disaster recovery

High availability

Cloud-based initiatives

Technical / Professional Skills & Competencies

Project delivery

Project risk management

Project communications

Third-party/vendor management

IT Service Management and ITIL processes

Service reliability concepts and tools

Disaster recovery and high availability concepts

Cloud platforms and cloud service concepts

Experience managing IT projects within an IT Service Management environment

Certifications / Education

PMP or equivalent Project Management certification is considered an asset but is not required.

Required Skills & Experience

3–4 years of project management experience.

Demonstrated experience managing IT and Service Management projects.

Experience leading projects with teams across multiple geographic locations.

Proven ability to deliver projects successfully within established timelines and budgets.

Familiarity with:

Service reliability concepts

IT Service Management/ITIL processes

Disaster recovery

High availability

Cloud platforms and cloud service concepts

Strong understanding of managing IT projects within a Service Management environment.

The pay range that the employer in good faith reasonably expects to pay for this position is $60.50-70.50/hr CAD.

This posting is for an existing vacancy.

Our optional benefits can include medical, dental, vision and retirement benefits.

Applications will be accepted on an ongoing basis.