Conflict Analyst
Skills
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Conflict Analyst
Cape Town, Western Cape, South Africa | RCM India | Full-time
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Welcome to Frontline Managed Services® – where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.
Join Our Team and Be a Catalyst for Change!
We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.
Position Overview
You will safeguard the firm’s risk posture and enable seamless client intake by conducting conflicts checks, corporate/party research, and issue analysis that attorneys can trust. Working across Practice, Conflicts, and Administrative teams, you’ll turn complex information into clear, decision-ready summaries—on time, with discretion, and to a high standard of accuracy.
Schedule: Monday through Friday - 3 PM to 12 AM SAST
Location: In-office position based in Cape Town
Compensation: The starting salary range for this position is R300,000 – R600,000 per annum, depending on experience and qualifications.
What You’ll Do
Conflicts intake & clearance
Run new-matter and new-party conflict searches using firm databases and approved sources; deliver concise, cite-backed summaries within agreed SLAs.
Identify potential conflicts and related parties; escalate and document waivers/ethical screens as required.
Corporate & party research
Perform corporate genealogy and background checks using commercial providers and public records; validate entity status, ownership, and key relationships.
Produce written research briefs that surface risks, discrepancies, and data gaps, with recommendations for disposition.
Quality, accuracy, and recordkeeping
Verify and reconcile data across systems; correct posting/computation errors and maintain audit-ready documentation of searches, sources, and decisions.
Client service & communication
Serve as a responsive point of contact for attorneys, legal assistants, and admin teams; acknowledge requests promptly and meet or exceed response SLAs.
Translate findings into plain-English summaries that support quick attorney decision-making.
Process improvement & special projects
Track recurring exceptions, propose search templates or checklists, and help reduce rework/turnaround time over time.
Support special projects as assigned.
What You Bring
Legal degree required.
Possesses a minimum of 2 years of litigation experience, or 3+ years of experience performing conflicts analysis or related risk/compliance functions.
Demonstrated ability to read and understand legal documents, parties, and events (pleadings, orders, corporate filings).
Proven analytical research capability and skill in summarizing findings with clear risk flags.
Discretion and sound judgment handling highly confidential information.
Excellent interpersonal, verbal, and written communication skills; builds effective relationships across teams.
Strong organization and time management; thrives in a fast-paced, deadline-driven setting.
Technically adept: proficient with Microsoft Office (Excel, Word, Outlook) and comfortable learning firm databases and research tools.
Meticulous attention to detail and commitment to client service.
Not Sure You Meet Every Requirement?
We know that great candidates may not match every qualification listed. If you’re excited about the role and believe you could be a strong fit, we encourage you to apply. We value potential and a growth mindset as much as experience.
Join Us
At Frontline Managed Services, we celebrate different backgrounds, experiences, and perspectives. We are committed to building a team that reflects the clients and communities we serve.
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