People Services Administrator

Job Title: People Services Administrator

Job Location: Birmingham

Salary: £26,000 per annum

Contract type: Permanent

Working hours: 37

About Us

At GreenSquareAccord, our people make the difference. That s why we re looking for an organised, customer-focused People Services Administrator to join our People & Culture team and help deliver an outstanding service to colleagues across the organisation.

If you re an experienced administrator who enjoys working in a fast-paced environment, thrives on getting the details right and takes pride in providing excellent customer service, we d love to hear from you.

About the role

As part of our People Services team, you ll be one of the first points of contact for HR queries, supporting colleagues and managers throughout the employee lifecycle. From preparing contracts and processing contractual changes to supporting payroll, maintaining HR records and responding to enquiries, you ll play a key role in ensuring our people processes run smoothly and efficiently.

No two days are the same. You ll work closely with People Partners, Payroll and Recruitment, helping to deliver a seamless service while maintaining the highest standards of accuracy, confidentiality and compliance. You ll also contribute to continuous improvement, identifying opportunities to make our processes even better.

About you

We re looking for someone who combines excellent administration skills with a genuine passion for delivering great customer service.

You ll ideally have:

Previous administration experience, ideally within a busy HR or People Services environment.

Experience working in a large, fast-paced organisation with competing priorities.

Excellent organisational skills and the ability to manage multiple tasks while maintaining exceptional attention to detail.

Strong communication skills, with the confidence to support colleagues and managers at all levels.

Experience using Microsoft Office and HR systems.

A proactive, positive approach with the ability to work independently and as part of a collaborative team.

A CIPD Level 3 qualification would be an advantage, but we re equally interested in candidates previous HR administration skill.

Why join us?

At GreenSquareAccord, you ll be joining a supportive People & Culture team that s passionate about creating a great colleague experience. We ll give you the opportunity to develop your skills, build your HR career and be part of an organisation where our values shape everything we do.

Our culture is built around the GSA Way:

We believe our customer is everything.

We are one team.

We are supportive and caring.

We are business-minded for social purpose.

We are curious and ambitious.

If you re looking for a role where your organisation, attention to detail and customer focus will make a real difference, we d love to hear from you.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes.

Trust based flexible working and supportive and friendly teams

25 days annual holiday entitlement, increasing to 30 days

One day off for your birthday

Opportunity to buy or sell annual leave

A defined contribution pension scheme GSA matches up to 6% contributions

We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.

Access to Blue Light discount card membership

Confidential Employee Assistance Programme (EAP).

Cycle to work Scheme

Eligible for occupational sick pay

How to apply

If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you.

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.