Product Owner - Interbank Payments

Closing date for applications: 23/07/2026

Location London, United Kingdom

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00281743

We’re building something better

This role is in NatWest Boxed

At NatWest Boxed, we’re a high performing team that’s always on the lookout for exceptional people. We encourage an inclusive and diverse working environment, where teamwork, input and collaboration is valued no matter your level.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Product Owner

We’re looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition

You’ll be ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.

This is an opportunity to ensure NatWest boxed remains compliant with scheme rules and procedures

What you'll do

As a Product Owner, you’ll be conducting feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.

You’ll also be:

Identify Opportunities for change and be the driving force that brings them to life

Developing and maintaining an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team

Working with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.

Representing NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure

Working with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations

Providing incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed

The skills you'll need

To join us in this role, you’ll need to have proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.

You’ll also be expected to have:

A good understanding of UK payment schemes, their operational models, governance and compliance frameworks (ideally in relation to Faster Payments & Bacs)

Passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities

Excellent stakeholder management & communication skills, across technical and non-technical audiences

Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)

Proven experience managing relationships including, suppliers, schemes and payment service providers

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Tap each segment for details.

Your pay package

100% Base pay This is your base pay package that you take home every month.

+10% Pension funding This is monthly funding paid towards your pension.

up to +10% Benefit funding This is monthly funding paid towards a range of benefits you can choose from.

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.