Senior Manager-Technical Project Manager - Amex Ads, Offers, and Dining Tech

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

American Express Ads, Offers, and Dining Technology brings together our advertising, offers, and dining platforms to elevate the Membership experience. The team drives the expansion of Amex Offers, the development of innovative digital advertising capabilities, and leads the end-to-end technology integration and platform development of our dining services to create seamless connections between diners, restaurants, and the broader American Express Membership ecosystem.

As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.

7+ years of IT experience with 4+ years of agile experience scrum master managing scrum team for medium to large software development projects

Certified Scrum Master (CSM/SSM/PMI) Certification.

Agile experience as a Scrum Master managing multiple Scrum Teams for software development projects.

Experience working cross functionally with Engineering, Product Management, and other functions involved in Project Delivery.

Excellent verbal and written communication and presentation skills, with the ability to interact with leadership, technical and non-technical groups.

Excellent analytical, problem-solving, consultation and organizational skills.

JIRA expertise: Sprint Reporting, Road mapping, Dependency management

AI literacy with the ability to leverage AI tools for productivity, understand basic AI concepts and governance, and identify opportunities for automation and operational efficiency in project delivery.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions

Leadership:

Finding opportunities to embrace innovative technologies and processes

Comes from a technical delivery background with a good understanding of software engineering and technologies.

Organized, diligent, proactive, and passionate about delivery

Excellent in Agile, Scrum development teams delivering fast paced environment.

Experience understanding technology solutions at an enterprise-level

Excellent oral and written communication skills and an ability to effectively communicate and negotiate with third parties, development, and product managers

Experience in clarifying objectives, dealing with ambiguity, advocating for simplification, influencing teams and being able to build your own path to navigate to solutions

Preferred Qualifications:

PMP (Project Management Professional) Certification

SaaS Technical Delivery

Passionate about building technical solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings plan

Free financial coaching and financial well-being support

Comprehensive medical, dental, vision, life insurance, and disability benefits

Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

Free and confidential counseling support through our Healthy Minds program

Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.