Manager, Accounts Receivable & Collections

At Infoblox, every breakthrough begins with a bold “what if.”

What if your ideas could ignite global innovation?

What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career.

How we empower our people is extraordinary: we’re recognized as a Glassdoor Best Place to Work 2025, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years ; and what we build is world class: named CybersecAsia’s Best in Critical Infrastructure 2024 - clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next.”

In a world where you can be anything, Be Infoblox .

Manager, Accounts Receivable & Collections

We are looking for a Manager, Accounts Receivable & Collections to join our Treasury team, reporting to the Senior Manager, Treasury. In this role, you will lead the day-to-day Accounts Receivable function, including Collections, Cash Application, and customer account management, with a clear focus on improving cash flow, reducing past-due balances, and minimizing financial risk.

You will partner closely with Credit, Sales, Channels, Order Management, Finance, Tax, and Legal to resolve payment issues, support revenue execution, and strengthen controls across the Quote-to-Cash process. You will also be responsible for driving collection results, improving forecast accuracy, and supporting quarter-end and year-end objectives.

This role requires a hands-on leader who can balance operational execution, team leadership, and cross-functional collaboration. You will use data and business insight to guide collection strategy, assess customer payment trends, manage credit exposure, and identify opportunities to improve efficiency through automation, analytics, and AI-enabled solutions.

Be a Contributor - What You’ll Do

Team Leadership & Operational Excellence

Lead and develop a high-performing Accounts Receivable team responsible for Collections, Cash Applications, and AR operational activities

Establish clear performance expectations, accountability, and operating rhythms across the team

Coach analysts on collection strategy, customer engagement, issue resolution, stakeholder communication, and risk management

Ensure timely execution of collection activities, cash application processes, reconciliations, reporting, and month-end close support

Collections & Customer Management

Drive proactive collection efforts to maximize cash flow while maintaining strong customer relationships

Review aging, delinquent accounts, customer disputes, payment delays, and collection strategies

Provide guidance on complex collection matters, escalations, and customer negotiations

Monitor customer payment behavior and identify risks that could impact collections, revenue recognition, or order processing

Business Partnership & Credit Risk Support

Collaborate with Credit, Sales, Channels, Finance, Order Management, and customer-facing teams to balance revenue objectives with risk management

Support proactive management of customers with significant pipeline opportunities, increasing exposure, past due balances, or unfavorable payment trends

Recommend exposure management strategies, payment plans, collection actions, and credit limit reviews based on portfolio analysis

Participate in pipeline reviews and business discussions to help prevent order delays and support revenue realization

Forecasting, Reporting & Analytics

Own collections forecasting and provide actionable insights on cash flow expectations, collection risks, and portfolio trends

Analyze account behavior, payment performance, customer commitments, and qualitative observations to improve forecasting accuracy

Develop and present executive-ready reporting, dashboards, risk assessments, and recommendations

Prepare AR Flux Analysis and support business reviews with Treasury leadership and key stakeholders

Process Improvement & Transformation

Drive continuous improvement initiatives focused on scalability, efficiency, automation, and control enhancement

Identify opportunities to reduce DSO, improve collection effectiveness, improve forecasting accuracy, and streamline operational processes

Support ERP initiatives, reporting enhancements, AI-enabled workflows, and digital transformation efforts

Maintain process documentation, operating procedures, and AR handbook updates

Governance & Compliance

Support month-end and quarter-end close activities

Review manual adjustments, customer refunds, credit memos, debit memos, and other AR-related transactions

Partner with Finance and auditors to support internal and external audit requirements

Ensure compliance with company policies, controls, and accounting requirements

Strategic Initiatives

Represent Accounts Receivable and Treasury Operations in cross-functional projects and initiatives

Partner with leadership on strategic priorities, organizational improvements, and Quote-to-Cash transformation efforts

Serve as a key contributor to business initiatives that improve customer experience, operational effectiveness, and financial performance

Be Prepared - What You Bring

10+ years of progressive experience in Accounts Receivable, Collections, Credit, Accounting Operations, or related Finance functions

5+ years of people leadership experience with demonstrated success developing high-performing teams

Strong understanding of Order-to-Cash, Accounts Receivable, Collections, Cash Applications, and customer account management

Experience partnering with Sales, Finance, Channels, Credit, Legal, and executive stakeholders

Demonstrated ability to balance customer relationships, revenue objectives, and risk management considerations

Strong analytical skills with the ability to translate data into actionable business recommendations

Experience building reports, dashboards, presentations, and management reporting

Advanced Excel skills, including Power Query, pivot tables, data modeling, and reporting automation

Experience with ERP systems, preferably Oracle Fusion

Experience with automation, AI tools, business intelligence platforms, or workflow optimization initiatives

Exceptional communication, presentation, and stakeholder management skills

Ability to influence cross-functional teams without direct authority

Proven ability to thrive in a fast-paced, deadline-driven environment

Bachelor's degree in Finance, Accounting, Business Administration, or related field

What success looks like:

After 90 Days

Develop a strong understanding of Infoblox's customer portfolio, AR processes, collection strategies, reporting environment, and stakeholder landscape

Build trusted relationships with Credit, Sales, Channels, Order Management, Finance, and Treasury stakeholders

Gain ownership of operational reporting, collection reviews, forecasting inputs, and AR processes

Identify opportunities to improve visibility, communication, documentation, and reporting

After 6 Months

Independently lead day-to-day Collections and AR Operations activities

Establish clear operating rhythms, performance expectations, and accountability across the team

Deliver accurate collection forecasts and meaningful portfolio insights

Improve stakeholder satisfaction through proactive communication and issue resolution

Implement process improvements that enhance efficiency, reporting quality, and operational visibility

Successfully support quarter-end execution through proactive management of collection risks and pipeline exposure

After 12 Months

Be recognized as a trusted business partner across Treasury, Finance, Sales, Channels, and Credit

Lead a high-performing team that consistently delivers strong collection results and operational excellence

Drive measurable improvements in collection effectiveness, forecast accuracy, DSO performance, and process efficiency

Influence business decisions through data-driven recommendations on customer payment behavior, exposure management, and risk mitigation

Serve as the Treasury representative on strategic Quote-to-Cash, ERP, automation, and AI transformation initiatives

Successfully lead quarter-end and year-end execution by proactively managing collection priorities, customer commitments, pipeline risks, and cross-functional stakeholder alignment

Belong - Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here.

Be Rewarded - Benefits That Help You Grow, Thrive, Belong

Comprehensive health coverage, generous PTO, and flexible work options

Learning opportunities, career-mobility programs, and leadership workshops

Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy

Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations

Charitable Giving Program supported by Company Match

Ready to Be the Difference?