Aftermarket Account Manager - Southwest

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Become our next FutureStarter

Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!

Aftermarket Account Manager - Southwest

Country/Region: US

Location:

Auburn Hills, MI, US, 48326

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Req ID 89185 | Auburn Hills, United States ZF CV Systems North America LLC

Aftermarket Account Manager - Southwest

About the team:

The Aftermarket Account Manager – will be responsible for maintaining ZF, formerly WABCO and TRW, as a preferred and reliable partner by managing all dimensions for assigned Aftermarket region/accounts. The focus is on continuously improving customer satisfaction and further enhancing the customer/supplier relationship through translation of the voice of the customer into the right customer strategy and serving as the central conduit for all customer related activities.

This is a remote position that will oversee the following territories: Southern California, Arizona, New Mexico, and West Texas. Preferred state of residence: Arizona

What you can look forward to as an Account Manager:

Lead the request for quotation process for all customer requests.

Execute sales growth strategies.

Ensure the organization is responsive to customer needs, expectations and requests and communicate these throughout our organization.

Strengthen the account team fulfilling all internal and external expectations.

Maintain product development strategies in the Business Units to fulfill customer and market needs.

Initiate and implement campaigns, projects, and customer events as required.

Support all negotiations with the customers, including contracts and promotional programs.

Deliver premium service levels across the value chain from product development, through manufacturing, to delivery.

Your profile as an Account Manager:

Bachelor’s degree in Business, Engineering, or related field; an equivalent combination of education and experience will be considered

6+ years of experience in technical/sales background, preferably in the heavy truck industry, automotive market, or aftermarket sales

Commercial vehicle experience is highly preferred

Proficient in Microsoft Office Suite, including Excel Outlook and Teams; Strong Excel skills required

Deep commercial understanding of the assigned region and/or customers

Excellent presentation skills and strong negotiation/relationship management skills

Must have the ability to travel up to 50% - 75% of the time

Why you should choose ZF:

A supportive collaborative team environment

Annual Incentive Plan

Paid Vacation

401k Plan

Health Care Benefits

Paid Holidays

A strong diversity culture

Supportive Employee Groups and community outreach activities

Contact

Bethany Vijayakumar

DIVERSITY COMMITMENT:

Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

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What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?

At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.

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Find out how we work at ZF:

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Nearest Major Market: Detroit

Job Segment: Account Manager, Product Development, Relationship Manager, Sales, Research, Customer Service, Automotive