Lead Records Management Specialist

Closing date for applications: 17/07/2026

Location Edinburgh, United Kingdom

Salary £73,800 – £110,700

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

Flexible Schedule Available

This role is open to discussion on flexible scheduling such as part-time, compressed hours, or job share options.

#R-00278497

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Lead Records Management Specialist

Take on a new challenge and use your specialist knowledge to support the wider bank in building and operating records management services that protect both colleagues and customers

You’ll act as a subject matter expert in records and information management, building it into design early

You’ll be joining an exciting and fast-paced area of the bank, where you can expect great exposure both for you and your work

This role is available as either full time, reduced hours or part time with minimum 28 working hours

What you'll do

As a Lead Records Management Specialist, you’ll work at a domain level to understand and ensure robust records management is continuously considered and incorporated at every stage, programme increment and feature team delivery throughout the development lifecycle and through to support.

You’ll collaborate with risk and control teams and participate in defining change, establishing a culture of innovation and strategic thinking that makes sure that the bank has knowledge of, and opportunities to exploit, the latest developments in your area of specialism.

You’ll also be:

Making sure that decisions made are based on robust data, return on investment and value measures that demonstrate thoughtful and intelligent cost management

Encouraging the identification of ideas and driving the delivery of initiatives that will reduce cost and simplify the bank

Building and leveraging relationships with colleagues across the bank and third parties to make sure decisions made are commercially focused and create long term value for the bank

The skills you'll need

We’re looking for someone with proven experience of supporting complex change to business process and systems in financial services. You'll be able to find pragmatic solutions to help accelerate delivery. You’ll need experience of effectively managing direct reports while also influencing and leading cross-functional teams within a matrix environment.

You’ll have an MSc in Records Management or Records Management & Archive Administration, along with substantial experience of working in the field.

You’ll also demonstrate:

The ability to communicate complex technical and records management principles clearly in business terms, translating issues into measurable outcomes, while effectively engaging and managing stakeholders across the bank

Analytical and problem solving skills

Willingness to stay abreast of change and innovation in technology and record keeping practices

Specialist knowledge of creating and managing records retention schedules

Thorough grounding in the interpretation of global laws and regulations that build a retention schedule

The ability to challenge constructively at a senior level in the Bank and hold risk owners to account

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

£

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland

Our carparks provide electric vehicle charging

Opened in 2005

Our tech stack

Here’s just some of the technologies we use.

Front end

JavaScript

ReactJS

AngularJS

Back end

Python

Java

Microsoft Dynamics

DevOps

AWS

GitLab

Google Cloud Platform

Data

Kafka

Hadoop

PostgreSQL

Snowflake