Assistant Manager

Job no: 566522

Work type: Full time

Site: Totton

Categories: Mechanic, Autocentre Management, Autocentre Colleagues

Location: Hampshire

Salary: £36,516.48 per annum + bonus

Business Area: Halfords Mobile Expert

£36,516.48 per annum plus bonus

A Halfords Mobile Expert Assistant Manager is a real team player. Technically skilled and focused on delivering a first-class customer experience, you’ll already have experience as an Assistant Manager, Workshop Controller or Senior Vehicle Technician.

Join us and help deliver an expert mobile tyre fitting service to our customers at home, work or elsewhere, operating from our Hub. Your skilled support to our team of Tyre Fitters and Technicians will give you the chance to use your technical ability, and you’ll also spend time with our customers, delivering a great customer-first experience face to face.

You will work 44 hours over 5 days a week inclusive of, every other weekend between the operating hours of 6am-8pm (flexible shifts).

Reporting to the Hub Manager you’ll ensure hub vehicles and team members are on the road promptly, taking responsibility for goods in, as well as opening and closing the Hub in the absence of the Hub Manager.

Acting as a mentor to the existing technician team, supporting the delivery of a high quality and cost-effective service, you’ll follow processes and procedures, whilst adhering to the legal framework and health and safety requirements. A positive and effective ambassador of the company, you’ll take a keen and supportive interest in your team.

Join us and enjoy working with a national chain offering industry leading recognised training linked to your skills and experience.

To be successful in this role you will:

Have experience of working within a Supervisory or Senior role

Be a strong people manager capable of identifying training needs and developing team members

Be computer literate and able to communicate clearly both verbally and in writing

Be open to travel to our near by hubs when needed

Be a strong problem solver

Have a willingness to support the team on the road if it's needed

Have experience of working in a customer focused environment

Have a full driving licence with no more than 6 points held for a minimum of 12 months

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

Store discount, with 25% off most products across Halfords and Tredz

Employee discount, with up to 50% off your garage bills at Halfords Autocentre

Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies

Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more

Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week

Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced

Life assurance

Uniform

Option to join our Sharesave scheme: save to purchase shares at a 20% discount

Cycle to Work scheme

Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future

Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.