Operations Product Manager

Working with a high degree of autonomy, this role translates strategic priorities into structured

operational plans by defining business requirements, clarifying project scope, identifying risks and dependencies, facilitating stakeholder alignment, and driving initiatives from discovery through implementation and sustainable operational handoff.

Core Competencies

Strategic Project Leadership - Leads complex enterprise initiatives from concept through implementation while balancing scope, timelines, resources, risks, and business priorities.

Operational Excellence & Continuous Improvement - Identifies opportunities to improve processes, scalability, quality, and organizational effectiveness.

Business Analysis & Requirements Management - Transforms executive priorities into clear business requirements, project charters, implementation plans, and measurable success criteria.

Cross-Functional Leadership - Builds alignment across departments while driving accountability and execution.

Project Governance & Execution - Establishes governance routines including project plans, risk registers, issue logs, decision tracking, and executive reporting.

Executive Communication - Delivers concise, decision-oriented updates that support timely leadership decisions.

Change Management - Facilitates stakeholder readiness, communication, adoption, and sustainable operational transitions.

Essential Duties & Responsibilities

Strategic Planning & Business Analysis

Partner with executive and functional leadership to translate strategic priorities into actionable project charters, business requirements, milestones, and execution plans.

Facilitate discovery sessions to clarify business needs, define scope, identify assumptions, constraints, risks, and dependencies.

Challenge incomplete requirements, surface tradeoffs, and help leaders make informed decisions before execution begins.

Balance competing priorities by evaluating urgency, business value, resources, and organizational impact.

Project Governance & Cross-Functional Execution

Lead complex cross-functional initiatives from planning through implementation and operational handoff.

Establish project governance including timelines, dashboards, status reporting, decision logs, risk registers, issue management, and stakeholder communications.

Drive execution by clarifying ownership, removing barriers, facilitating alignment, and ensuring accountability.

Escalate risks and decisions appropriately while maintaining visibility for executive leadership.

Operational Excellence & Continuous Improvement

Evaluate current-state workflows, identify performance gaps, and recommend scalable process improvements.

Develop meaningful operational metrics and leverage data to guide recommendations and measure outcomes.

Promote a culture of ownership, collaboration, continuous improvement, and disciplined execution.

Stakeholder Alignment & Change Management

Lead project-level change management activities including stakeholder readiness, communication planning, adoption strategies, and implementation support.

Provide concise executive updates that distinguish progress, risks, decisions, and recommended next steps.

Documentation, Metrics & Sustainability

Ensure initiatives transition successfully into operational ownership with documented processes, controls, performance measures, and sustainable handoff plans.

Maintain comprehensive project documentation supporting long-term operational success.

Experience & Education

Bachelor's degree in Business, Operations, Management, Engineering, Healthcare Administration, or a related field, or equivalent experience.

Eight (8)+ years of progressive experience in operations, business transformation, project management, quality, customer operations, or related operational leadership.

Demonstrated success leading complex cross-functional initiatives involving multiple stakeholders, timelines, dependencies, and measurable business outcomes.

Strong business acumen with the ability to translate strategy into executable operational plans.

Experience facilitating executive and cross-functional stakeholder alignment.

Experience developing project charters, business requirements, implementation plans, dashboards, risk registers, and executive reporting.

Excellent communication, organizational, prioritization, and project leadership skills.

Healthcare, medical device, or other highly regulated industry experience preferred.

Lean, Six Sigma, Agile, PMP, or related certifications preferred.

Ability to travel up to 20% as business needs require.

Success in This Role

Projects launch with clearly defined scope, business requirements, ownership, timelines, risks, and measurable success metrics.

Executive leadership receives concise, decision-oriented updates that support timely decisions.

Cross-functional teams remain aligned on priorities, dependencies, and accountability.

Operational risks are identified early, escalated appropriately, and resolved proactively.

Operational improvements are successfully implemented, documented, measured, and sustainably transitioned.

The organization demonstrates stronger execution discipline, improved operational visibility, and consistent project delivery.