Account Manager - State Farm Agent Team Member
About the role
Benefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2014 and currently lead a team of six. Before becoming a State Farm agent, I spent more than 30 years in the insurance industry, with experience in both claims and marketing. I'm a proud grandfather of four and enjoy hiking, adventure travel, and exploring our national parks. I've completed the Camino de Santiago in Portugal, hiked St. Patrick's Way in Ireland, and visited 22 U.S. National Parks.
Serving others is at the heart of our agency. I lead a mentoring program and ministry group, support local schools and youth initiatives, and encourage my team to stay involved in the community. I'm also a member of the La Porte-Bayshore Chamber of Commerce and have been honored as a La Porte ISD Distinguished Alumni, Past Rotarian of the Year, and La Porte-Bayshore Volunteer of the Year.
Our agency offers health and life insurance, a flexible work schedule, family-oriented events, professional development, ongoing coaching and mentorship, and opportunities for career growth. We also encourage and support our team members' involvement in the community.
Our culture is supportive, family-oriented, and focused on personal growth. I'm looking for someone who is coachable, motivated, and passionate about serving others. If you have initiative, enjoy learning, and want to make a positive impact both in the office and in the community, we'd love to meet you.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Frank Nance - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Compensation
This Customer Success Manager role pays $65k-$85k/yr. Within typical range for customer success manager roles in United States.
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