Senior Business Analyst

Position Summary:

This is a full-time role with flexibility for some remote work. The Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and communicating with stakeholders. The Business Analyst will work closely with the Product Owners, scrum and underwriting team to identify areas for improvement and develop solutions to optimize business processes.

Location:

Mumbai - India

What will your job entail?

Business Analyst & Scrum Master Responsibilities

Analyze business and functional requirements and translate them into clear, implementation-ready user stories with well-defined acceptance criteria

Work closely with business stakeholders and Product Owner to gather, document, and validate requirements

Manage and maintain a well-groomed, prioritized product backlog aligned to business goals

Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives

Ensure adherence to Agile/Scrum practices and drive disciplined, predictable sprint delivery

Collaborate with Dev and QA teams to explain requirements, resolve queries, and ensure smooth and timely sprint execution

Review test cases and scenarios to ensure coverage and alignment with business requirements

Identify, track, and remove blockers or impediments impacting team progress

Support end-to-end delivery lifecycle including requirement analysis, development support, QA coordination, UAT, and release readiness

Define UAT scenarios and coordinate UAT execution with Product Owner and business stakeholders

Monitor sprint progress, team velocity, and delivery metrics, ensuring transparency through regular status updates

Drive continuous improvement through retrospectives and actionable process enhancements

Manage production support, defects, and change requests raised by users, ensuring timely resolution and communication

Coordinate product demos with stakeholders to showcase delivered features and business value

Support release planning, defect triage, and overall production readiness activities

Act as a bridge between business and technology teams, ensuring alignment, clarity, and high-quality delivery

Qualifications

Strong analytical and problem-solving skills with experience in business analysis

Excellent communication and stakeholder management skills

Experience in documenting business processes and requirements

Hands-on experience working in Agile/Scrum environments

Ability to work independently and collaboratively in a team setup

Experience in insurance domain preferred but not mandatory

Prior Salesforce experience is a plus

Bachelor’s degree in Business Administration, Computer Science, or related field

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