Lead Engineer

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Summary

We are seeking an experienced Lead Microsoft Dynamics CRM Developer with strong expertise in Microsoft Dynamics 365 CRM, plugin development, and system integrations. The ideal candidate will have hands-on experience in designing, developing, and supporting enterprise CRM solutions while leading technical initiatives and collaborating with cross-functional teams. Strong communication and stakeholder management skills are essential.

Key Responsibilities

Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions.

Develop and enhance custom plugins, workflows, custom actions, and Power Automate flows.

Lead the development and implementation of CRM enhancements and new functionalities.

Design and implement integrations between Dynamics 365 and external systems using: REST/SOAP APIs Azure Logic Apps Azure Functions Service Bus Third-party integration platforms

Develop custom CRM modules using C#, .NET, JavaScript, TypeScript, and Power Platform components.

Troubleshoot and resolve complex CRM application and integration issues.

Perform code reviews and enforce development best practices.

Work closely with business analysts, architects, and stakeholders to gather requirements and translate them into technical solutions.

Mentor junior developers and provide technical leadership within the team.

Ensure application performance, scalability, security, and compliance with organizational standards.

Prepare technical documentation, solution designs, and deployment plans.

Required Skills & Qualifications

Technical Skills

5–6+ years of experience in Microsoft Dynamics CRM / Dynamics 365 CE development.

Strong expertise in: Plugin development using C# Custom workflows and business process implementation JavaScript customization and form scripting Power Platform (Power Automate, Power Apps) Dataverse

Proven experience in designing and implementing integrations with external systems.

Strong development experience using: C# .NET Framework/.NET Core Web APIs SQL Server

Experience with Azure integration services (Logic Apps, Functions, Service Bus, API Management).

Knowledge of CI/CD pipelines and DevOps practices.

Understanding of Dynamics 365 Security Model and Solution Management.

Soft Skills

Excellent verbal and written communication skills.

Strong stakeholder management and client-facing experience.

Ability to lead technical discussions and solution design workshops.

Strong problem-solving and analytical skills.

Ability to work independently and lead a development team.

Preferred Qualifications

Microsoft Dynamics 365 Certifications.

Experience with Power BI reporting and dashboards.

Exposure to Agile/Scrum methodologies.

Experience working in enterprise-scale CRM transformation projects.

Key Competencies

Technical Leadership

Dynamics 365 CRM Development

Integration Architecture

Plugin Development

Solution Design

Team Mentoring

Communication & Collaboration

Problem Solving

Experience Required: 5–6+ Years

Role Level: Lead Developer / Technical Lead

Employment Type: Full-Time

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.