Area Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Area Manager

The Area Manager is responsible for leading a team that is responsible for the account management, strategy implementation, and planning within an assigned market geography.

As an Area Manager, you and your team will support delivery of revenue and/or acquisition goals, by developing and sustaining strong hotel and property partner relationships within the assigned area, driving implementation of internal business initiatives, and process efficiencies.

In doing so, you and your team will work with Expedia Group’s hotel and property partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia Group’s unique data insights, marketing, distribution and revenue management toolset.

What you'll do

Lead a team including Market Managers and Associate Market Managers in the assigned market.

Continuously coach and provide recommendations to direct reports; improve team productivity and effectiveness by building the skills and capabilities of the team members

Supply cross functional Expedia business initiatives; through initiation and planning stages to actively anticipate market impact and roll out plans

Provide input to senior management in developing effective and scalable solutions to improve process efficiencies

Develop and sustain strong partner relationships by delivering consulting services

Develop & drive sound recommendations based on insights from data analysis to optimize hotels in the Expedia market place and their lodging market overall

Represent Expedia in the local market, build Expedia’s company profile with key local influencers (e.g. tourism bureau, hotel association, etc.) and provide expertise to the local industry

Promote Expedia’s full suite of products offerings to partners and educate them on the full use of our products and tools

Lead the execution of overall market business plans to meet or exceed key targets, goals and/or strategic objectives set by LPS leadership

Effectively handle working relationships, team's productivity and morale

Continuously improve collaboration with other internal functions and across Expedia.

Other reasonable duties, as assigned

Who you are

Bachelor’s Degree; or equivalent related professional experience

People management experience preferable

Travel/hospitality industry experience

20 - 30% of travel

Demonstrated the ability to achieve and set goals

Lead cross-functional teams successfully in a fast-paced team environment

Strong project management skills, including multiple projects at a time, prioritize effectively, and to meet deadlines

Execute market place initiatives with a strong eye on improving margin opportunity, obtaining lodging rates and availability information and driving long term relationships with our supply partners, especially our key accounts

Ability to have an effect for internal and external decision makers

Strong written and oral communication skills; including fundamental pitching and articulate ideas clearly and appropriately influence others

Proficiency with Project Management and CRM tools (preferably Microsoft Project and Salesforce). Expertise in Microsoft Word, Excel and PowerPoint

Establish and adhere to priorities in a fast pace environment

High impact personality: intellectual agility, entrepreneurship, compassion in relationship, great teammate

Hungry, determined, motivated, willing to take action and results-focused

Organization and time management skills, rigor, attention to details

Proven follow-up/persistence when facing challenging situations

Ability to multi-task effectively and be able to change gears quickly without skipping a beat

Strategy Execution

Integrates change processes with organizational business plan.

Coaches team members in behaviours for personal effectiveness, results orientation.

Relationship Management

Authentic relationship builder; earns the confidence of others;

Bridges and sustains productive and long term partnerships based on mutual support through a reciprocal style

Solution Alignment

Excellent analytical and vital thinking skills, including demonstrated general problem-solving skills and an intense curiosity to identify trends and ensuing business needs.

Appetite for innovative technology, fast-changing business environment, facts decision-making

Ability to select and present insightful dataset including performance, market and competitor analysis and to implement significant action plans based on the data

Written & Spoken Communication, Listening and Influencing

Proficiency in English and Spanish mandatory.

Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

Ability to effectively communicate to various levels and through a variety of communication channels

Ability to influence direction of decisions even when holding a position contrary to the majority.

Build & Maintain Teams

Able to work independently as well as be a strong team worker, always seeking to improve team and organizational performance

Motivate, coach and mentor a diverse and geographically fragmented team, effectively managing performance and mobilizing team and resources to achieve or exceed set goals

The total cash range for this position in Palma de Mallorca is €68,500.00 to €96,000.00. Employees in this role have the potential to increase their pay up to €109,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life .

You can find the benefits for this location and any collective agreement that may apply here .

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .

Equal Opportunity