Retirement Village Manager & Sales
About the role
Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
About the Role
As the Retirement Village Manager & Sales, you will lead village operations, ensuring compliance with the Retirement Villages Act and accreditation standards. You will manage budgets, coordinate sales activities, and foster resident engagement. You will oversee staffing, compliance, and financial reporting, ensuring a high standard of service and resident satisfaction within the community.
Responsibilities include:
Leads and manages village operations to ensure compliance with the Retirement Villages Act, Code of Conduct, and Accreditation standards, and promotes high resident satisfaction through the coordination of social activities and events.
Develops, manages, and monitors village budgets by evaluating operating income, expenditure, and capital maintenance costs and ensures alignment with business objectives, resident service obligations, asset management, and building presentation requirements.
Oversees and contributes to sales processes, works collaboratively with the sales team to meet and exceed agreed sales and occupancy targets, and actively encourages resident referrals and community engagement opportunities.
Coordinates resident entry and exit processes, ensuring all movements comply with legislative requirements, contracts, and Bolton Clarke policies.
About You
To be successful in this role, our preferred candidate will have:
Genuine passion for engaging the retirement living community
Significant experience in Retirement Living in aged care is preferred.
Proven management experience in a similar role within retirement living, business, hospitality, finance, property management, or health sectors.
Strong written and verbal communication including demonstrated problem-solving skills
Excellent Strategic Thinking, Customer Experience and Problem Solving skills.
About this location:
A new opportunity is now available to join Bolton Clarke, Home & Community Support team.
Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
If you have any further queries, please contact Owen Bealing (workwithus@boltonclarke.com.au)
Questions about this role
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.