Operations & Business Manager

AI Job Summary

Experience in operations/business management across reporting, business systems, contracts, facilities, assets, and org.

Proven experience developing organisational reporting, KPIs/performance measures and data-driven insights.

Experience managing contracts, compliance obligations, funding agreements, and/or service provider relationships.

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Role Type

On-site • Permanent • Full-time • Mid-level Senior

Pay Rate

$128,320.34 AUD – $136,272.24 AUD (Annum)

Description

WHAT WE OFFER

Permanent Full Time Role

Extra time off: up to 10 additional paid leave days, including public holidays over the Christmas/New Year period

Access to a supportive Employee Assistance Program (EAP)

CBD location with excellent access to public transport

Salary- $128,320.34 – $136,272.24

ABOUT US

Circle Green Community Legal (Circle Green) is a community legal centre providing humanitarian, tenancy, workplace and family and domestic violence legal advice, further assistance, representation, advocacy, community legal education, referrals, outreach and support.

About the Role

Reporting directly to the CEO and working closely with the Senior Leadership Team, this is a broad and autonomous role responsible for ensuring the smooth day-to-day operation of the organisation.

You will lead key operational functions including reporting and performance measurement, business systems, contract and vendor management, facilities, assets, reception and workplace services. The role also oversees Circle Green’s technology roadmap, business applications and outsourced IT providers, ensuring technology supports organisational objectives and service delivery.

This is a unique opportunity for a highly organised and proactive professional who enjoys variety, can work independently, and thrives on improving systems, processes and organisational performance.

Key Responsibilities

Drive operational excellence and continuous improvement initiatives.

Manage organisational reporting, KPIs and performance measures and data integrity.

Oversee business systems including SharePoint, CRM, 3CX and other operational platforms.

Manage the organisation’s technology roadmap and external IT providers.

Coordinate funding and service contract administration , including contract registers ,key dates , reporting requirements, and compliance obligations.

Manager vendor, contract, and asset management activities.

Oversee facilities, workplace services, and reception operations.

Support organisational planning, governance, and business improvement.

About You

You are an experienced operations professional who can balance strategic thinking with hands-on delivery.

You will bring:

Experience in operations, business management, corporate services, practice management, or a similar role.

Strong reporting, analytical and problem-solving skills.

Experience managing contracts , compliance obligations , funding agreements, or service provider relationships.

Experience administrating business systems and records management processes.

Experience managing business systems and working with technology vendors.

Experience managing contracts, suppliers, or service providers.

Excellent organisational and stakeholder management skills.

The ability to work autonomously and manage competing priorities.

A commitment to continuous improvement and delivering practical outcomes.

Why Join Us?

Work directly with the CEO and Senior Leadership Team.

Lead initiatives that improve organisational performance and effectiveness.

Enjoy a diverse and meaningful role with significant autonomy.

Contribute to an organisation making a real difference in the community.

Please note: This is not a hands-on IT support or infrastructure role. While the position manages business systems, technology planning and outsourced IT providers, its primary focus is operational management, reporting, business improvement and organisational effectiveness

Join a team of passionate, like‑minded individuals committed to creating accessible justice and delivering best practice services to our community. If you have any questions, would like a confidential discussion about the role, or would like a copy of the position description, please contact Human Resources at (08) 6148 3648 or via email at hr@circlegreen.org.au.

Circle Green is committed to fostering a diverse and inclusive workplace that values and supports all individuals. We encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people from the LGBTIQA+ community, and people with disabilities.

HOW TO APPLY

To apply, please submit your CV and a cover letter outlining how you meet the criteria above by 30 July 2026. Please note that shortlisting, interviewing and appointment may begin immediately. Circle Green reserves the right to close the position prior to the closing date. Early applications are encouraged.

Due to a high volume of applications, only shortlisted candidates will be contacted. Thank you for your interest in working at Circle Green.

Position Description

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