Senior DevOps Engineer

Department of Customer Service

Reference number

req52961

Occupation

IT Professional, DevOps

Work type

Full-Time

Location

Wollongong & The South Coast, Sydney - Greater West, Gosford, Central Coast and Region, Bathurst & Central West NSW, Newcastle, Hunter & Region

Salary Information

$133,348 - $146,945 base plus super

Closing date

27 July 2026 at 10:00am

Senior DevOps Engineer

Employment Type - Ongoing Full-Time (35hpw)

Grade - DCS Clerk Grade 9/10

Salary Range - $133,348 - $146,945 base plus super

Location - Parramatta office, with flexibility and hybrid working arrangements

About the role

Revenue Digital is looking for a Senior DevOps Engineer to join our existing DevOps team to work across a range of IT and digital projects.

As the Senior DevOps Engineer, you will support development of product and platform services through collaborative build, release and maintenance, to deliver high quality resilient and reusable services that underpin Revenue NSW digital products.

Key responsibilities:

Work collaboratively within the Development Operations (DevOps) team and broader Revenue Digital and Department of Customer Service teams

Actively contribute to and guide innovation in DevOps practices

Support and mentor colleagues and the broader Revenue Digital team in DevOps culture

Contribute to automation initiatives, optimisations, and security hardening in an AWS environment to ensure optimal performance and scalable solutions

Contribute to the establishment of software standards and management of non-cloud native and cloud native services

Work within a large AWS enterprise environment

Build and maintain GitLab CI/CD pipelines

Support existing non-cloud native platforms and releases to controlled environments

Support batch processes, build and release tools, monitoring and alerting

To be successful in this role you require demonstrated experience in (most) of the following:

Cloud and non-cloud native environments including AWS

GitLab, Bamboo, Subversion

Infrastructure as Code (IaC) using Terraform

Automation through pipelines and scripting

Cloud networks and security (from a DevOps perspective)

Containerisation e.g., Docker, AWS ECS

Knowledge of development environments such as Python, PHP, Java

Batch scheduling via AutoSys

Knowledge of Unix and Windows

Logging and monitoring (AWS CloudWatch, Splunk), with alerting via PagerDuty

Database - SQL, Oracle, PostGres

Strong collaboration, communication and facilitation skills

Ability to write effective and clear documentation for inclusion in the DevOps knowledge base, as well as the ability to present to team members

Atlassian tool suite including Jira and Confluence

AWS Cloud Certification or willingness to attain is desirable

How to Apply

An up-to-date CV and a brief cover letter outlining how your skills and experience are aligned to the role.

About Revenue NSW

Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.

Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.

We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.

Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:

Flexible office location across NSW

Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts

Accrued Days Off (days in lieu) in addition to Annual Leave

Ongoing access to industry approved self-learning tools

Career agility including opportunities to work on different programs

The opportunity for meaningful work that matters to all of us in NSW

Corporate wellbeing programs with access to Fitness passport

Salary Grade 9/10, with the base salary for this role starting at $133348 base plus superannuation

For enquiries relating to recruitment please contact Dhara Thakkar via dhara.thakkar1@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday, 27 July 2026 at 9:59 AM

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process