OPERATIONS MANAGER

What you'll bring to the team

We are currently recruiting for an Operations Manager to join our team at the Cornish Seal Sanctuary in Gweek. This is a fantastic opportunity for an aspiring manager to become part of the Senior Management team at this truly beautiful sanctuary!

You will work very closely with the General Manager and help run all aspects of the business and the team on a day-to-day basis to deliver a memorable visitor experience and achieve financial targets in the commercial areas. You will ensure that the presentation of the site meets the quality standards set and that the entertainment provided is of a high quality.

In addition, you’ll be responsible for recruitment, training and tasked with providing clear direction for the teams. This position will include full duty management responsibilities and therefore a responsible approach to supervision is required. You’ll also take ownership of any obstacles to the smooth running of the sanctuary and follow through to resolution.

This role is a permanent, full-time role and given the 7-day nature of the visitor attraction, there will be regular weekend and bank holiday working on a roster basis, so you’ll need to be flexible with regards to working days and hours.

Qualifications & Experience

Excellent leadership, interpersonal and communication skills

You’ll be guest obsessed and operationally savvy

Full of initiative, someone that can think on their feet, problem solve and be decisive

Be someone that can take the lead when the pressure's on

You'll also be bursting with ideas to make our guest experience even better

Benefits

25% discount in our retail shops and restaurants

40% off LEGO online

Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year

Discounted rates at Merlin hotels all over the world

Employee pricing up to 55% off cinema tickets

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.

Pay Range

GBP £30,780.00/Yr.

SEA LIFE Trust Message

SEA LIFE Trust Message:Merlin Entertainments provides HR services for the SEA LIFE Trust and as part of this,all employees adhere to all Merlin Entertainments policies. Please be aware that you may receive correspondence from Merlin Entertainments regarding SEA LIFE Trust vacancies.

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.