Consultant - Business Analyst
About the role
Location:
Bristol or Manchester (hybrid, UK/Ireland travel)
Role Summary
Support the successful delivery of digital transformation programmes by analysing business needs, improving processes and translating complex requirements into practical, deliverable solutions. This is a delivery-focused consulting role for someone who combines strong analytical thinking with excellent stakeholder engagement skills.
About PACT Solutions
PACT Solutions is a specialist consultancy working with UK higher education institutions to deliver strategy, digital transformation and operational change. We combine deep sector expertise with a collaborative, partner-first approach to deliver meaningful, lasting outcomes.
The role
Work across strategy, business change, systems, data and delivery programmes, partnering with stakeholders to understand challenges, define requirements and shape practical solutions that enable successful transformation.
What you’ll be doing
Lead business analysis and requirements gathering activities
Facilitate workshops, interviews and stakeholder sessions
Produce requirements, user stories, process maps and business rules
Analyse and redesign business processes and operating models
Translate business needs into structured deliverables for delivery teams
Support project governance, testing and business readiness activities
Build trusted relationships with business and technical stakeholders
Contribute to proposals, methodologies and continuous improvement
Our Values
Partnership · Integrity · Inquisitive · Transformative
Why join PACT?
Develop your consulting and business analysis expertise across major university transformation programmes, working alongside experienced consultants with clear opportunities for progression and professional development.
Requirements
What we’re looking for
Experience in business analysis, consulting or digital transformation
Strong requirements elicitation and documentation skills
Experience facilitating workshops and stakeholder engagement
Strong analytical and structured problem-solving skills
Experience mapping and improving business processes
Excellent communication and stakeholder management skills
Organised, collaborative and delivery-focused
Desirable:
Higher education or digital transformation experience
Consultancy or system implementation experience
Familiarity with Agile delivery approaches
Business Analysis certification (BCS, IIBA, CBAP or similar)
Questions about this role
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