Territory Account Manager

Phoenix 2 Retail

Edinburgh, UKonsite$30k-$33k/yrPosted Jul 10, 2026
Posting intelligenceActively listedReposted 3×, possible evergreen/ghost posting

Skills

excel

About the role

About Phoenix 2 Retail:

Phoenix 2 Retail are the leading wholesaler specialising in vaping and nicotine products and we offer a unique route to market service to global brands who wish to gain distribution within the UK’s Vape category. Our mission is to become the world’s leading supplier of smoking alternatives investing in responsibility, innovation, education, and sustainability to create a better future for retailers and consumers.

Our Values:

Our ‘’I CARE’’ values encapsulate a holistic approach to our culture, emphasising positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence.

What You Will Be Doing?

We are seeking a proactive Sales development professional to join our team. This role will appeal to a motivated self-starter who is looking to drive the growth of their given territory. They will be responsible for tenaciously gaining new distribution through multiple categories building and nurturing relationships with key decision-makers to ensure our brand flourishes in the market.

The role involves researching and identifying new opportunities across multiple categories in the UK market, potential growth areas, and strategic partnerships. Adept lead generation through cold calling and connecting with key decision-makers is crucial. Building and nurturing client relationships, whether face-to-face or remote is paramount to understanding needs and delivering effective solutions. Driving business growth through executing sales strategies, delivering compelling presentations, and closing deals to achieve targets. Proven experience, excellent communication skills, and a results-driven mindset are essential for successful business expansion.

Territory postcodes: EH KY DD AB

Key responsibilities:   

Conducting themselves professionally and living by the company I-care values,   

Organising their territory effectively for optimal coverage.

Identify and pursue new business opportunities through lead generation, networking, and cold outreach.

Progressing clients through the sales funnel to build and maintain a robust sales pipeline.

Deliver compelling and engaging sales pitches to effectively communicate the value of our products and services to new and existing customers.

Lead negotiations, address objections, and close deals with a focus on achieving mutually beneficial agreements.

Ensure a high level of satisfaction and customer retention with the services provided and address any concerns promptly.

Consistently meeting and exceeding targets across all KPIs and revenue.

Managing data accuracy through the in-house CRM system to ensure sales figures and reporting against KPI’s are accurate and tracked.

Monitoring current trends in the category and feeding back directly to the business.

Count on hand product inventory in retail stores

Ensure consistent and quality data collection

Use systems and tools to improve our overall decision making

Execute plans visiting more stores to improve our efficiency and customer contacts

Provide feedback on the development and execution of market plans

Promote a culture of engagement, collaboration, and inclusion and model inclusive behaviours

Qualifications:

Proven experience as a Territory Account Manager or Regional Account Manager or in a similar role.

Courteous and professional communication while interacting with co-workers and customers and can remain calm and objective in occasionally tense situations.

Work independently and adapt to changing direction and tasks from one store to the next.

Previous experience working in a fast-paced start-up environment would be beneficial.

Excellent interpersonal and communication skills.

Excellent time management skills and the ability to multitask.

Results-driven with a focus on achieving and exceeding targets

Ability to work independently and collaboratively in a dynamic environment.

Flexibility to travel extensively for client meetings and business development activities.

Proficient at using a computer for planning, recording and transmitting information, and communication through email and similar platforms.

Proficient in Microsoft Excel and Outlook.

Full clean UK driving licence

What do we offer?

Salary: £30,000 - £32,500 DOE plus 5% pension

Car Allowance 5K

OTE 10K commission – uncapped

Company iPhone & iPad

Work Location: Field Based

£40 each month to spend on your own wellbeing

We are passionate about growth, we aim to provide every employee with a clear development plan, with regular reviews that enables them to achieve their career goals

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,500.00 per year

Benefits:

Company pension

Employee discount

Health & wellbeing programme

Life insurance

Work Location: On the road

Compensation

This Customer Success Manager role pays $30k-$33k/yr. Within typical range for customer success manager roles in United Kingdom.

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