Account Manager, GRI

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About the Role:

As the Account Manager, EMEA, for Oxford Analytica and Dragonfly (Global Risk Insights) you will be tasked with executing revenue growth in the EMEA region for your existing client book with Oxford Analytica and Dragonfly clients predominantly. You will be directly responsible for owning the renewal success of your accounts. You will be responsible for establishing and maintaining strong relationships with our existing clients, ensuring their satisfaction, and driving increased revenue through cross-selling and upselling opportunities. You will work closely with the Head of Account Management GRI, to implement effective client retention and revenue growth strategies. Your role requires effective collaboration with Client Success teams and Business Development Managers.

You Will:

Manage a book of business allocated by Head of Account Management GRI, within your geographical territory securing renewals and upsell

Cultivate long-term relationships with our key clients, understanding their business objectives, pain points, and challenges to identify opportunities for upselling and cross-selling

Execute comprehensive account strategies for each account under your portfolio within your geographical territory to maximize both gross retention and net retention, in line with the overall growth objective

Actively prospect your accounts to find new buying centres for GRI products and upsell into existing points of contact

Work with Dow Jones Account Managers to facilitate cross sell

Ensure the timely renewal of your book of business, implementing strategies to grow and retain existing contracts

Work closely with Client Engagement Specialists to ensure client retention

Attend industry conferences and events as required

Account planning to identify whitespace within your book of business

Collate client feedback and requirements for product/editorial teams and to engage in acting as the voice of the customer during product development

Maintain accurate records in company’s CRM relating to renewals and upsell

You Have:

Bachelor’s degree in Business, Economics, a related field, or relevant professional experience preferred

5-7 years of account management experience, ideally within the geopolitical & market

Proven track record of successfully managing key client accounts and driving revenue growth

Strong business acumen and understanding of the industry and market trends.

Our Benefits

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Comprehensive Insurance Plans

Lifestyle programs & Wellness Resources

Education Benefits

Family Care Benefits & Caregiving Support

Commuter Transit Program

Subscription Discounts

Employee Referral Program

#LI-Hybrid

Reasonable Accommodation

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Business Area: Dow Jones - Risk Sales

Job Category: Sales

Union Status:

Non-Union role

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

Req ID: 53814