Shop Manager Travel Retail (m/f/d) - Airport Dortmund
Skills
About the role
For our store at Dortmund Airport, we are looking for a full-time permanent Shop Manager (m/f/d)!
Shop Manager Travel Retail (m/f/d) - Airport Dortmund
Your new job includes
As part of a family-owned company group, we inspire international travelers at Dortmund Airport with a passion for premium products, extensive expertise, and an authentic approach that makes the difference.
With your strong understanding of people, customers, and commercial operations, you will ensure the smooth running of our store while continuously driving its development and success.
In particular, you will:
lead, motivate, and develop your team, taking full responsibility for recruitment, workforce planning, and employee development
manage all daily store operations, ensuring optimal merchandise presentation, efficient use of sales space, and effective inventory management
plan, conduct, and evaluate stocktakes while overseeing and continuously improving the ERP system
analyze business performance indicators, manage budgets and sales targets, and implement measures to achieve business objectives
develop and execute location-specific retail strategies while optimizing processes and structures to support the sustainable growth of the store
act as the key point of contact for airport operators, authorities, business partners, and customers, fostering strong and collaborative relationships
What you should bring along
Completed commercial vocational training or a degree in Retail, Business Administration, or a comparable field
Several years of professional experience in Retail, Travel Retail, or a similar environment, combined with solid leadership experience
Strong understanding of retail KPIs and proven experience in analyzing and managing business performance
Confident user of ERP systems (e.g., SAP) and standard Microsoft Office applications
Strong analytical and problem-solving skills with a structured, independent, and proactive working style
Excellent communication and interpersonal skills, a confident presence, and the ability to thrive in a dynamic environment
Very good written and spoken German and English skills; additional language skills are an advantage
If you do not tick all boxes, but still believe you are a match to this role, we are happy to get in
What you can be excited about
Attractive employee discounts
Extensive training and development opportunities
Free hot an cold drinks
Zuschuss Fitnessstudio
Questions about this role
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