Boutique Consultant

Job description

Reporting to the Boutique Manager, the Boutique Consultant/Senior Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent the brand as an ambassador, inspiring our customer.

In this role, you will:

Work closely with the Team in achieving the set sales target to perform excellent customer experience, sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.

Follow up sales call with potential customers.

Introduce new products and upsell products to customers.

Attend to walk-in customers on any watch repair/related enquiries.

Follow up with customers on their new watch purchase.

Follow up with customers on their watch repair service.

Store & showcase maintenance.

Observe & follow guidelines on stock/cash control & documentation

Stock display in accordance to Brand guidelines.

Follow up on any changes in store display within the timeline.

Maintenance & upkeep to ensure cleanliness & tidiness of sales floor and storage area.

Any other relevant tasks as & when required.

Profile

What you'll need ?

1-2 years retail sales experience

Fluency in English with strong interpersonal skills will be required to succeed in this role.

Sales oriented, good team player as well as displaying good customer service.

Professional requirements

Watches product knowledge. Experience from other Retail industry will be considered.

Languages

Excellent command of English. Any other local language is an asset.