Mumbai, INonsite$4k-$15k/yrPosted Jul 10, 2026
Posting intelligenceActively listed

At a glance

Why this role might suit you

The role offers exposure to ecommerce platform management, vendor negotiations, and strategic sales growth within a structured account management framework, providing experience in budgeting, pricing strategy, and client relationship development.

Skills

ecommercevendor-managementpricing-strategysales-planningbudgetingnegotiationclient-relationship-managementinventory-managementorder-processingcost-profit-analysis

About the role

Position- Key Account Manager

Location – Goregaon east , Mumbai

Experience- Min 5 Years

Ctc- Upto 15 LPA

Working days – 6 Days (2 7 4 th sat off)

Job description

Ecommerce Portal Management

Managing existing vendors and on-boarding new brands

Driving top and bottom line

Performing Cost Profit Analysis

Inventory Management

Order Processing

Building Selection and Terms Negotiation

Pricing Strategy and Negotiation

Business Planning and Communication

Vendor Management

Drive to achieve Sales target.

Responsible for budgeting and planning for Sales for specific Category.

Planning for Sales Deals and implementing in the market.

Negotiate with strong commercial and financial awareness.

Create and/or implement a market leading position for specific category division

which helps deliver significant market share growth, customer/retailer Loyalty and profitable sales growth.

Phase 2 will focus on supporting development of a new product offering in Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition

Acquire a thorough understanding of key customer needs and requirements the relationships with existing customers by continuously proposing solutions that meet their objectives

Ensure the correct products and services are delivered to customers in a timely manner

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Play an integral part in generating new sales that will turn into long-lasting relationships

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Develop a growth strategy focused both on financial gain and customer satisfaction.

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Other Skills

Proven experience as key account manager

Experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

Fill in your details . (Mandatory)

Name:- Contact no:- Email Id:- Qualification:- Current location:- Current organization name:- Industry:- Experience:- Current CTC:- Expected CTC:- Current in-hand salary:- Expected in-hand salary:- Offer in Hand:- Notice Period :- Negotiable Notice Period :- Willing to Relocate:- Are you available for the final round F2F:- Kindly attach your updated resume.

Thanks & Regards

Rani Gupta

Recruitment Manager Mob-9211711380

Email ID:- rani@orbitouch-hr.com

Pay: ₹321,408.67 - ₹1,324,305.77 per year

Benefits:

Cell phone reimbursement

Application Question(s):

How many years of experience do you have as a Key Account Manager or in E-commerce Sales?

How many years of experience do you have in managing key clients, vendors, or brand accounts?

How many years of experience do you have in E-commerce platforms, including vendor management, inventory management, pricing, and sales planning?

What is your CTC ?

What is your NP ?

What is your Expected CTC ?

Are you available for the final round F2F ?

Work Location: In person

Compensation

This Customer Success Manager role pays $4k-$15k/yr. Within typical range for customer success manager roles in India.

Questions about this role

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