Inside Sales Manager - Dublin, OH

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.

Labcorp is seeking an Inside Sales Manager to join our team in Dublin, OH.

Essential duties and responsibilities:

Manage a team of 6 project analysts and 1 supervisor

Oversee various campaigns and initiatives to promote sales growth

Developing pipeline forecasts

Assist in hiring and training Inside Sales Executives and Inside Sales Reps to ensure they are successful

Ensure service levels are being maintained for assigned client base

Review the metrics of the inside sales executives on a regular basis

Address any performance related issues and provide corrective action as needed

Provide leadership with consistent updates for sales campaign results

Address any client related issues in a timely and efficient manner

Conduct outbound calls to existing and prospective clients when needed

Facilitate a partnership with the field sales teams to promote sales growth

Maintain high relationships with key accounts and developing account management plan as appropriate

Act as an interface between the sales teams and lab operations

Oversee sales operations, optimize workflows, and remove barriers to enhance efficiency.

Analyze accounts to identify retention strategies and revenue growth opportunities.

Support cross-functional coordination to enhance client engagement and onboarding.

Drive process improvements and best practices while maintaining a competitive edge in the healthcare landscape.

Minimum Requirements:

Bachelor's Degree in Biology or Chemistry or Business

5 or more years of sales or account management experience

Preferred Qualifications:

2 or more years of experience managing and training a sales team

Additional Job Standards:

Proficient in Microsoft Office, LCLS, LCBS, CRM/Salesforce.com and able to learn other Labcorp databases

Ability to hold your sales team accountable for their metrics

Ability to drive sales initiatives and campaigns in an effective manner

Ability to implement and execute client support initiatives as assigned

Excellent communication skills; both written and verbal

This is a unique opportunity to join the Sales team of a leading global life sciences company that advances patient health and powers clear, confident decisions through its diagnostics and drug development offerings.

The Inside Sales Manager leads a staff of 7 employees and will be based in Dublin, OH.

This position is hybrid (2 days remote (M/F)/3 days in-office (Tu/Wed/Th). Office location is Dublin, OH (Columbus area).

Responsibilities include Managing, Training, Coaching and Mentoring the Inside Sales Representative (ISR) Team and Sales Support team, as well as other duties assigned by the head of Commercial Development

Pay Range: $80,000 to $90,000 base salary plus commission

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Variable Compensation: The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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