IT Database Administrator - Remote
Skills
About the role
Location: Remote
Department: IT / Enterprise Systems
Reports To: Oved Jiminez
JOB DESCRIPTION
The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of Hood Container’s enterprise databases. This role supports mission-critical systems - including ERP platforms (e.g., Amtech EnCore, Kiwi MES, Microsoft Dynamics 365 - Microsoft SQL – Azure, ABB MES - Oracle database), manufacturing systems, inventory management, and customer-facing applications - ensuring reliable data operations across multiple plant and warehouse locations. The DBA’s short to medium term goals will be improving scalability for existing software interfaces, optimization of backup strategy, and optimization of the servers at an O/S and database level.
The DBA will work closely with IT, operations, and business teams to optimize database performance, support integrations (e.g., EDI, APIs), and drive data reliability across the organization.
Key Responsibilities
Systems Operations & Support
Support Windows and/or Linux server environments
Assist with virtualization platforms (VMware, Hyper-V, or equivalent)
Perform routine system checks, maintenance, and health monitoring
Support Active Directory / Azure AD user, group, and access management
Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive
Assist with core services such as DNS, DHCP, authentication, and file services
Support Remote Desktop Services (RDS) environments, including session hosts and user access
Hybrid, Cloud & End-User Platforms
Support day-to-day operations of hybrid on-prem and cloud systems
Assist with Microsoft 365 tenant administration and licensing
Support cloud resource management under senior engineer direction
Monitor system performance and escalating issues as appropriate
Participate in infrastructure upgrades and modernization projects
Security & Reliability
Perform patching and routine vulnerability remediation tasks
Follow security standards, access controls, and change procedures
Assist with backup verification and disaster recovery testing
Support secure configuration of Microsoft 365 and RDS environments
Document incidents and operational procedures
Automation & Tooling
Run and maintain existing automation scripts and tools
Develop foundational scripting skills (PowerShell, Bash)
Assist with documentation, runbooks, and standard operating procedures
Team & Development Responsibilities
Responding to assigned incidents and service requests
Escalating complex issues to senior engineers
Participate in on-call rotation in a limited, supported capacity
Actively developing technical skills through mentorship and training
Required Qualifications
3-5 years of experience in IT systems, infrastructure, or related roles
Exposure to Windows Server and/or Linux environments
Familiarity with Microsoft 365 administration concepts
Basic understanding of Remote Desktop Services (RDS)
Basic understanding of virtualization concepts
Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
Willingness to learn scripting and automation tools
Strong documentation and communication skills
Preferred Qualifications
Experience in enterprise IT environments (internship or entry-level role)
Hands-on exposure to Microsoft 365 (Exchange Online, Teams, SharePoint)
Exposure to Azure and/or AWS
Basic scripting experience (PowerShell, Bash, or similar)
IT certifications or relevant coursework
Provide support during Eastern Time Zone
Our goal is to have a diverse and representative workforce, at all job levels, of the citizens and customers we serve. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Hood Container Corporation is a family-owned, Mill to Market company, specializing in containerboard and kraft paper, corrugated boxes, high graphic displays, and contract packaging. Our commitment to customer happiness, employee well-being, environmental stewardship, and operational excellence drives our business. Over the last decade, Hood Container Corporation has grown to become one of the top ten Paper and Packaging Companies in the United States.
To learn more about Hood Container Corporation, visit www.hoodcontainer.com or check us out on social media!
Hood Container Capabilities: Overview Video
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