Specialist, Data Management

Function: Sales

Location:

MEX, MX

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Work Arrangement: Hybrid

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Position Title: NA Data Management Specialist

Location: Mexico City

Reports to: NA Sr Manager Digital Tools Key User and Data Management

Direct Reports: 0

Scope / Brands: NA Digital Eco System- Pro: Wella Brands, Sebastian, Nioxin, ghd, OPI, Briogio, Clairol and Wella Color Charm & Retail

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com.

THE ROLE

The NA Data Management Specialist is responsible for the day-to-day management, accuracy, and maintenance of data across the North America digital ecosystem. This role supports data integrity, consistency, and governance by executing established processes and collaborating with internal and global partners. The Specialist works across key systems including WellaBooking Planning Tool, Global Digital Tools (Direct & ISO customer data), 4sight and the Sales Data Warehouse, ensuring data is accurate, aligned, and ready for reporting and business use. This position plays a critical role in supporting reliable data operations that enable effective decision-making and program execution.

KEY RESPONSIBILITIES

Manage and maintain data across core NA systems: WellaBooking Planning Tool, Direct & ISO customer data within Global Digital Tools, 4sight and the Sales Data Warehouse

Ensure accuracy, completeness, and timely updates of all data entries

Perform regular audits to identify and correct discrepancies

Execute data uploads, updates, and corrections as needed

Follow and support established data governance standards, processes and compliance with global data governance guidelines

Ensure adherence to naming conventions, data definitions, and data entry protocols

Maintain proper documentation of data processes and updates

Ensure consistency of data across systems (WellaBooking, SAP, CDP, WellaOne, Data Warehouse)

Identify mismatches or data issues and coordinate resolution with appropriate teams

Support integration of new data sources into existing systems

Assist in testing and validating data for system enhancements or updates

Collaborate with: SAP & Master Data teams, Global WellaOne & CDP teams, NA Sales, Education, and Digital teams

Act as a SPOC for data-related questions and requests

Provide timely updates and communication regarding data issues and resolutions

Support reporting processes by ensuring data accuracy and readiness

Validate data used in dashboards, reports, and analytics tools

Assist in identifying data trends, inconsistencies, and gaps

Help maintain data reliability for tracking business performance

Identify opportunities to improve data quality and efficiency in day-to-day processes

Support process improvements and automation initiatives

Assist with onboarding and adoption of new data tools and systems

Contribute to ongoing improvements in data management practices

Maintain Event Sales Reporting and Analytics- Destination, WR RED Leadership Retreat, WOL, Collectives

Team Collaboration and Participation

Additional tasks/duties/projects as assigned by Manager

QUALIFICATIONS

Essential:

Experience in data entry, data management, and operational support roles

Strong attention to detail and data accuracy

Proficiency in analytical skills and ability to identify discrepancies

Excellence in Microsoft Excel and data systems (Customer Data Systems or Data Warehouses)

Familiarity with data governance concepts and practices

Experience working in cross-functional or global teams

Exposure to digital tools or booking/planning platforms

Self-starter and ability to work independently with clear focus on deliverables

Excellent Administrative and Organizational Skills

Excellent oral and written communication skills

Results oriented. Strong analytical ability, attention to detail, and organizational/time management skills

Excellence in the following systems: SAP, MS Word, MS Excel and PowerPoint

Strong and thorough knowledge of P&Ls, Procurement and Vendor Agreements

Ability to work with all levels of the organization

Desirable:

Sorts through data, identifies issues, risks, and trends and determines optimal solution. Weighs information carefully and brings dilemmas to closure.

Goes beyond accepted ideas; finds new improvement opportunities; generates ways to get better results. Searches out, both internally and externally, and reapplies proven ideas and methods to generate new solutions.

Partners internally and externally to form mutually beneficial relationships; comes to common ground for win-win solutions. Builds effective networks both internally and externally for learning, sharing, and benchmarking.

Seeks out and readily accepts new ideas, experiences, opportunities, and ways of doing things; celebrates change as an opportunity to grow, develop and improve; has a healthy dissatisfaction for the status quo. Is flexible and adaptable; responds to changing conditions; manages ambiguity.

Demonstrates ability to prioritize work, manages time effectively, reports accurately and operates with a bias towards action.

Minimum education of high school diploma or equivalent

Requires a minimum of 2 years administrative experience

ROLE KPIs:

Data Accuracy & Quality: Reliable Data for Business Use and Reporting

Data Timeliness: Update and Corrections completed with int the Required Timelines

Cross-System Data Consistency

Issue Resolution & Support Effectiveness

Data Governance and Compliance

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English - Please click on this link to review the Notification of Equal Opportunity Rights poster

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