Operations Manager — Quick Commerce

Operations Manager - Quick Commerce AVAILABILITY

Own how we stay in stock - replenishment within ROL cycles at >90% fill rate across the network.

Experience: 4–8 years · quick-commerce / e-commerce supply-chain preferred

The role

You own availability - the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is simple and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster - without stranded inventory or returns eating the margin.

What you'll own

Replenishment planning - build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.

Inventory management - stock health across dark stores and DCs; the right cover in the right place.

Fill-rate & in-stock management - hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.

Demand planning / forecasting - with the Category team, translate BAU and festive demand into buy and replenishment plans.

3PL / dark-store / warehouse coordination - own the SLAs and the operating rhythm with platform and logistics partners.

RTO & returns - track and reduce returns / RTO; protect margin and inventory.

What success looks like (first 6–12 months)

>90% fill rate held consistently, with replenishment inside ROL cycles.

In-stock % up and stockout rate down across the network and clusters.

Healthy DOI / inventory turns - availability without stranded stock.

Measurable RTO / returns reduction.

What you bring

4–8 years in supply chain / operations - quick-commerce, e-commerce, or FMCG distribution experience preferred.

Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).

3PL / dark-store / warehouse coordination and SLA management.

Data-driven and SLA-obsessed - strong Excel / analytics; builds and runs planning models.

Nice to have

Direct experience with quick-commerce platform operations (Blinkit / Zepto / Instamart).

Exposure to festive / seasonal inventory build-ups and short-shelf-life or authenticity-sensitive goods.

Why Srimandir. You'll build a category from zero on the fastest-growing retail channel in India, inside the country's largest devotional platform - with real ownership, direct access to leadership, and the chance to help build a brand millions of households will know.

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