Salesforce Business System Analyst

Bengaluru, INDIA, India

Not Remote

Information Technology & Systems

JOB215731

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies - like the da Vinci surgical system and Ion - have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful - because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Responsibilities:

Translate business requirements into well designed Salesforce solutions that best leverage the platform

Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives

Ability to leverage out-of-the-box Salesforce features vs. custom development for business requirements.

Partner with Business teams and Process Experts to write requirements for various Business Functions

Engagement with System and Process experts to help identify solutions to business pain points

Hands-on configuration experience on SFDC Platform

Drive systems-related project execution in direct partnership with IT (system administrators and development scrum teams); measure and document business results achieved through solution implementation

Lead UAT business planning, execution, and go live

Partner with project stakeholders, IT, and System Administrator teams to prepare for Go-Live and post-go live support

#LI-Hybrid

Qualifications

Required Skills/Experience:

Overall 10+yrs and 6+ years’ of relevant experience working within the Salesforce platform in a Business Analyst role

Bachelor’s degree in business, computer science or related field

Proficient in Microsoft Office Suite including Excel, Word & PowerPoint

Understanding of systems analysis

Excellent written and verbal communication skills

Ability to multi-task and perform effectively in a fast-paced environment

Able to work independently and consider cross-functional and downstream impacts with close attention to detail

Ability to think proactively and identify solutions to drive business needs

Must have hands-on configuration experience on SFDC Platform

Desired Skills/Experience:

AppExchange packages is preferred

Systems Analyst or Consulting experience preferred

Process workflows experience.

Business analysis experience.

Additional Information

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Shift: Day