HR Business Partner NL & BE (HRBP)

Our Mission

Established in 1966, CCS have been in the cleaning business for over 50+ years. We are a diverse team of around 2K+ talents across 8 European countries. We deliver industry-leading cleaning to our customers each day.

Operating across the retail, public, offices, industry and hospitality sectors, we pride ourselves on our informal work culture, strong teamwork, and commitment to responsible, environmentally focused cleaning practices.

CCS is the place where you can maximise your talent whilst working with a dynamic team and challenging yourself every day.

Position Overview

Location: Den Bosch / Hybrid

Contract: Full-time | Permanent

Reporting to: Head of HR

The HR Business Partner (HRBP) acts as a strategic partner to operational leadership, aligning HR practices with business objectives to drive performance, engagement, and organisational effectiveness. ✨The role provides expert advice on employee relations, performance management, workforce planning, and organisational development, ensuring compliance with employment legislation across relevant jurisdictions (e.g., Ireland, UK, EU where applicable).

Key Responsibilities

Strategic HR Partnering

Partner with Area Managers and operational leadership to deliver HR solutions aligned to business goals

Support workforce planning, organisational design, and restructuring initiatives

Provide data-driven insights on key people metrics (e.g., turnover, absence, engagement)

Contribute to the development and delivery of the People & Culture strategy

Employee Relations & Employment Law (Netherlands & Belgium)

Manage end-to-end employee relations cases (disciplinary, grievance, absence, performance)

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Provide expert guidance on Dutch & Belgium labour law and HR best practice

Ensure all processes are compliant with Dutch & Belgium legislation and company policies

Performance & Talent Management

Support and coach managers through performance management cycles

Drive talent development, succession planning, and employee retention initiatives ✅

Facilitate performance improvement plans (PIPs) and capability processes

Deliver leadership coaching and guidance to line managers

HR Administration, Onboarding & Employment Lifecycle Support

Provide comprehensive HR administrative support across the employee lifecycle, ensuring accuracy, compliance, and a positive employee experience. Key responsibilities include:

Coordinating and supporting end-to-end onboarding processes, including preparation of employment contracts, documentation, and system setup, ensuring compliance with Dutch employment legislation and internal policies.

Managing employee offboarding and terminations, including preparation of termination documentation, final payroll coordination, and ensuring all legal and procedural requirements are met.

Overseeing and facilitating pre-employment screening and background checks, ensuring completion prior to start date and maintaining compliance with applicable GDPR and local requirements.

Supporting the preparation, issuance, and maintenance of employment contracts and amendments, ensuring alignment with applicable Collective Labour Agreements (CLA) and company standards.

TUPE, Contract Transfers & Certification (RAS Compliance)

Act as a key HR partner in managing employee transfers and contractual obligations within the Dutch market, including:

Supporting and coordinating Transfer of Undertakings (TUPE-equivalent) processes in line with Dutch labour law, including employee consultation, documentation, and due diligence activities .

Reviewing and validating employee terms and conditions during transfers, ensuring accuracy and compliance with applicable agreements (e.g. CLA/RAS provisions).

Supporting the administration and certification requirements under RAS (Scholings- en Ontwikkelingsfonds / industry fund) and TUPE certification (TUPE Cert), ensuring documentation is complete, accurate, and audit-ready.

Acting as a point of contact for operational stakeholders on TUPE-related queries, providing clear, practical guidance to ensure compliant implementation.

Operational HR Delivery

Act as a trusted point of contact for all HR-related queries in the Netherlands for internal stakeholders and external partners

Oversee key HR processes including onboarding, offboarding, absence management, and employee data

Ensure accuracy and compliance across HR administration and documentation

Collaborate with payroll and wider HR teams to ensure smooth operations

Employee Engagement & Culture

Promote a positive and inclusive workplace culture

Support employee engagement initiatives and action planning

Analyze trends in compensation and benefits; research and propose competitive base and incentive programs to ensure the organization attracts and retains top talent.

Act as a mediator in workplace conflicts and support resolution processes

Champion company values and behaviours

Change Management & Projects

Lead and support organisational change initiatives

Contribute to HR projects such as digital transformation, process improvements, and compliance changes

Support the rollout of HR tools, policies, and systems

Qualifications & Skills

Fluent in Dutch and English (written and spoken)

Knowledge of Dutch and Belgian employment law and ER practices

Commercially minded with a proactive, solutions-focused approach

Demonstrated success in project and change management

Strong problem-solving and analytical skills

Comfortable managing multiple priorities and building strong relationships

Familiar with HR systems and current HR trends

Proven experience in an HR Business Partner or Senior HR Generalist role (4-7 years)

Experience managing complex employee relations cases

Ability to influence and build relationships with senior stakeholders

Desirable

Experience within multi-site or operational environments (e.g., retail, facilities, hospitality)

Experience supporting multiple countries or regions

Knowledge of HRIS systems (e.g., Workday, Personio, or similar)

What Success Looks Like

Effective resolution of ER cases with minimal risk

Improved manager capability in handling people issues

Positive trends in employee engagement and retention

Successful delivery of HR initiatives aligned to business goals

What we Offer

Opportunity to grow and develop within a supportive team.

Working with diverse teams with different backgrounds and from different jurisdictions.

Salary Range: Competitive salary with Hybrid work model

We look forward to getting to know you!

Job Summary

Location Den Bosch, Netherlands

Job Type Full Time

Hours 38

Compensation Depend on Experience