Travel Retail Benelux Field Supervisor

Brands

Rabanne,

Carolina Herrera,

Jean Paul Gaultier,

Nina Ricci

City

Amsterdam

Work area

Store Manager

Job type

Permanent

The Opportunity

We are looking for a Field Supervisor to reinforce our Travel Retail Europe Field team.

As a Field Supervisor your ultimate goal is to global strategy and ensure VMS growth in your scope. You will act as a strategic business partner, taking full ownership of the assigned scope, to drive local performance while aligning with the broader company vision.

You are highly motivated and result-oriented team player with strong organizational and management skills.

You also have proven relationship-building skills with internal & external contacts, having the ability to relate to co-workers & Brand Ambassadors. Ability to adapt quickly and proactively in a highly volatile environment.

What you'll get to do

General

Represent PUIG values and act according to PUIGs ethical code.

Act as an inspirational leader to empower the teams to achieve the targets and ensure pride of belonging.

Communication HQ/Key Partnership

Shop target definition according to KAM airport target and communication to the teams (explaining vision and tools to achieve to the teams)

Coordinate with Instore CAPEX projects implementation dates and link with the local management to limit incidents. Liaise with Instore in case of issues with CAPEX or Maintenance

Coordinate with Instore VM team to have all planograms and VM guidelines to be shared to BA teams and AM

Report weekly through company tools: important out of stocks reports to KAM (no stock in the warehouse), listing issues to be managed by HQ, weekly sales review feedback, launch feedback/trackers, animation sales trackers.

Provide feedback about monthly performance, monthly competition activities, value offers, share of BA, to identify risks & opportunities and give recommendations accordingly. Executive summary and conclusions from the info reported by the team together with POS visit report.

Together with the Key Account Manager of the area, analyze sales, business KPIs, and competition activities monthly, to identify risks & opportunities and give feedback / recommendations accordingly.

Become an expert in the assigned market in developing local network and feed the HQ with efficient business intelligence.

Build strong business relationships with recruitment agencies.

Evaluate corrective actions if PUIG’s performance falls below expectations. ROI / build a case to be shared with KAM

Coordination with Training team for all trainings organization (attendees & rooms)

Pricing report analysis and main conclusions

Report to KAM any important Incidences and opportunities

Order to CS Testers and POS materials according to the budget allocated by KAM

Operations

Based on reporting, ensure the right stock level (Target stock level, MDQ, min/max) and help solving locally potential out of stocks issues if there is stock in retailer central warehouse

Conduct regular visits to the shop floors according to priorities (flagships, top doors…) ensuring a good preparation reporting and follow-up

Team Management

Ensure motivated teams: identify training opportunities, incentive ideas and make proposals.

Report to KAM a summary on all matters related to employee life cycle for Puig employees, and agency for non-Puig employees such as sick leaves.

Recruit new team members

Provide feedback about the performance of the staff at quantitative and qualitative level

We'd love to meet you if you have

Experience

At least 4years+ experience in similar role, ideally in Travel Retail industry.

Experience/Interest in luxury and/or fragrance industry will be highly valued

Education

Degree in Business Administration or equivalent

Languages

Excellent knowledge of written and spoken English, all other European languages are an asset.

Competencies

Ability to motivate, inspire and influence others

Flexibility and ability to handle multi-tasks and interaction with cross-departments

Strong communication and management skills

Able to identify opportunities and suggest improvements and clear action plans

Digital knowledge

Proficiency in MS Office: Word, PowerPoint, Excel, and Outlook

Traveling

Flexibility to travel within assigned area minimum 40% and up to 60%.

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture

A range of learning and development opportunities

An international company with plenty of opportunities to grow

A competitive compensation & benefits package

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.