Branch Administrator

Attendance

On-Site

Job number

34200

Category

Professional

Status: Permanent

Type of Contract

Permanent

Schedule: Full-Time

Full Time / Part Time?

Full-Time

Posting date

09-Jul-2026

Area(s) of interest: Advisory services, Personal banking

Location(s): Edmonton

A career as a branch administrator at National Bank Financial, your ability to work in synergy with clients and colleagues will be a key asset. In this role, you’ll be responsible for the smooth functioning of day-to-day administrative operations, in accordance with the policies and procedures in effect.

Your job:

Ensure that day-to-day branch operations related to financial transactions are compliant

Act as a contact person with respect to operational issues, HR questions and logistical needs for branch employees

Disseminate administrative procedures and policies and ensure that branch employees understand and comply with them

Perform rigorous follow-ups as recommended by Internal Audit and Compliance

Closely monitor budgets related to branch activities

Make sure that the premises and a quality work environment are maintained

Provide administrative support to the Regional Manager on a variety of tasks

Your team:

National Bank Financial – Wealth Management is the fifth largest investment dealer in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000 clients in about 100 branches.

You’ll report to the Regional Manager for your branch’s region. Collaboration and partnership will be key to your success.

Prerequisites:

College or technical diploma and 3 years of experience OR bachelor’s degree in a related field

Administrative support experience

Experience in the investment industry, an asset

Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course, an asset

Very good knowledge of Word, Excel and Outlook

Excellent interpersonal and organizational skills

Excellent verbal and written communication skills

Languages:

English

Skills

Change Management Communication Conflict Resolution Critical Thinking Emotional Intelligence Multitasking Organization Skills Recruiting Stress Management Teamwork Accountability Client-focused Decision Making Detail-oriented Digital literacy

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

Health and wellness program, including many options

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Why work at National Bank?

For an environment that supports your career path

There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.

For an inclusive and diverse environment

We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?

Discover our culture

Duration: 1 min 25 sec