Lead Payroll Specialist

Payroll Specialist (Multi-State)

Green Bay, WI (Corporate Office) On-site position.

Home Instead is seeking a detail-oriented Payroll Specialist to join our Corporate Accounting/Finance team in Green Bay, WI. This role is responsible for supporting multi-state payroll operations, ensuring accuracy, compliance, and timely processing across multiple locations.

The ideal candidate is organized, analytical, and thrives in a fast-paced environment while managing multiple priorities. This position plays a key role in maintaining strong relationships with our Care Professionals and internal teams, while supporting the overall financial health of the organization. This role also offers the opportunity to become a key resource for UKG Pro administration, helping support system enhancements, train managers and employees, and improve payroll and HR processes across the organization.

At Home Instead, we live our core value of Love (v.) - demonstrating patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty, and commitment in all interactions.

Key Responsibilities

Process new hires and employee changes across multiple locations and jurisdictions

Review payroll records to ensure accuracy, timeliness, and compliance with regulations

Apply knowledge of multi-state payroll tax requirements, including withholding and reporting

Process wage garnishments, levies, and other court-ordered deductions

Research and resolve payroll discrepancies and process corrections as needed

Ensure accurate and timely payments by reviewing claims and resolving issues

Respond to employee payroll inquiries in a professional and timely manner

Identify opportunities for process improvements and increased efficiency

Training managers and employees on payroll and HR processes

Overall organizational UKG administration

Perform additional duties as assigned

Qualifications

Education & Experience

Associate degree in Accounting or related field preferred (or equivalent experience)

3–5 years of payroll experience required

Experience with multi-state payroll tax requirements preferred

Working knowledge of federal and state labor laws preferred

Experience supporting employees with payroll-related questions is a plus

Technical Skills

Strong Excel skills required

Proficiency in Microsoft Office (Excel, Word, Outlook)

UKG experience preferred

WellSky experience a plus

Knowledge, Skills, and Abilities

Strong attention to detail with a focus on accuracy and compliance

Ability to interpret and apply payroll regulations across multiple jurisdictions

Excellent communication skills and ability to build trust with employees and partners

Strong organizational and problem-solving skills with the ability to meet deadlines

Ability to work independently and maintain confidentiality of sensitive information

Professional demeanor with strong customer service orientation

Why Join Home Instead?

Mission-driven organization focused on making a meaningful impact

Collaborative and supportive team environment

Opportunity to work with a growing, multi-state organization

Full employee benefits, Health, Dental and Vision

401K with 4% company match

Competitive compensation based on experience range is $55,000-60,000 yearly

If you’re a payroll professional who values accuracy, compliance, and making a difference, we’d love to hear from you.

Questions, give us a call 920-442-4472, or apply today!