Customer Development Manager - Boots

Kenvue

hybridPosted Jul 9, 2026
Posting intelligenceActively listed

About the role

Kenvue is currently recruiting for a:

Customer Development Manager - Boots

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to:

Sr eCommerce Customer Development Manager

Location:

Europe/Middle East/Africa, United Kingdom, Reading, Berkshire

Work Location:

Hybrid

What you will do

Reporting into the SCDM you will have direct P&L ownership of Key 10x10 strategic priority brands

Delivery of specified business targets (sales, share, spend and profit targets - INS, TCI, NTS, Net GP)

Full forecasting and spend management for your customers, making accurate forecasts to your supply team and commercial strategy & planning contacts

Responsible for building positive and collaborative relationships with the customer, and representing your customers’ requirements to the Kenvue business

Responsible for owning and delivering the commercial strategy for your brands

Building and managing your brands Joint Business Plans and strategy with the retailer to ensure delivery of key metrics for the Kenvue and business partner

Manage wider retailer projects outside of their day-to-day business

Manage retailer range reviews and negotiations across multiple categories

Be strong cross functionally with Supply, shopper and category internally to manage your portfolio and opportunities

What are we looking for

Strong commercial acumen and excellent numeracy and analytical skills

Experience in FMCG sphere and prior customer facing roles with Boots or equivalent retailers are crucial

Ability to identify sales-driving opportunities and drive business effectiveness

Ability to engage your customers and collaborates with Kenvue experts to identify areas of opportunity and alignment to develop strategies that build joint business value

Adapt to evolving business conditions and see them as an opportunity to take calculated risks that enhance business outcomes

What’s in it for you

Competitive Benefit Package

Paid Company Holidays, Volunteer Time, option to buy and sell holiday

Learning & Development Opportunities

Employee Resource Groups

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.

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